Dental Receptionist

4 weeks ago

London, Canada BHG Orthodontics Full time

**BHG Orthodontics **is looking for a passionate and energetic **Dental Receptionist** to join our well-established practice in London, Ontario.

We pride ourselves on our exceptional patient experience. Our team is the secret to our success and as a **Dental Receptionist**, you will play an important role in ensuring our patients have a positive experience in our clinics.

**What you will be doing - Responsibilities**:

- Welcome patients as main point of contact when they arrive at the practice
- Respond promptly to incoming calls in a professional and enthusiastic manner
- Schedule and reschedule appointments
- Manage incoming and outgoing mail and report
- Provide administrative support to the orthodontic staff
- Scheduling, patient appointments, managing patient accounts, inputting new patients into the computer system
- Other administrative support as required

**Who you are**:

- You are an outgoing, confident, individual, with a passion for patient care.
- Goal-driven, with an amazing work ethic, you are focused on helping the practice grow
- A natural ability to develop relationships with patients, parents, and your team.
- You have a positive attitude with a strong desire to provide an excellent customer experience.
- Excellent interpersonal and communication skills; written and verbal, and ability to make patients feel comfortable and at ease.
- You are observant and a good listener.

**What you bring - qualifications**:

- Previous experience in an Administrative Assistant role.
- Previous dental or medical reception experience (preferred)
- Diploma in Medical Office Administration
- Ability to be respectful of others and act with discretion at all times
- Ability to work independently and in a team environment
- Excellent organizational and time management skills
- Excellent verbal and written communication skills
- Excellent social and interpersonal skills
- Ability to prioritize tasks
- Self-motivated and reliable

**What you need to know**:

- This position could require travel to Strathroy office

**What you will benefit from**:

- A competitive hourly wage
- A total rewards package with an employee benefits program that includes extended health coverage, a health spending account, and an employee & family assistance program
- Being part of a collaborative and fun team
- Partnering with and learning from an experienced network of professionals

**How to Apply**:
**BHG Orthodontics** is part of the Corus Orthodontists family. Though this partnership we are able to offer competitive wages, best in class team benefits, training and opportunity for collaboration within and dynamic network of professionals.

Our goals include providing exceptional patient care, preserving and continually strengthening the patient-doctor relationship, fostering an inclusive culture, and fully supporting our team members.

CAD

**Benefits**:

- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Dental receptionist: 1 year (preferred)

Licence/Certification:

- Medical Office Administration Diploma (preferred)

Work Location: One location

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