Customer Service Representative

1 week ago

Fergus, Canada Station Earth Inc. Full time

Station Earth is Ontario’s premier custom electronics integrator, specializing in the design, engineering, and installation of high-performance home theaters, multi-room audio-video, automation, climate control, security, lighting and shading control.

Our purpose is to provide our clients with world class solutions, custom-tailored to their specific needs. Station Earth’s team includes some of the most talented and experienced people in the industry who work hand in hand with our manufacturing partners to consistently create unique and lasting solutions, transforming the way our clients live, work and play.

Station Earth is looking for a customer service provider to join us as a member of our team. Their roles and responsibilities will include:

- Support our sales & service team in securing new residential and commercial business, as well as support our base of existing customers;
- Preparing quotes and pre-qualifying potential clients;
- Establish and develop mutually beneficial relationships with existing clients;
- First point of contact for inbound leads;
- Assist in prospecting for new clients;
- Provide support to the outside sales team in winning contracts;
- Prepare and maintain client related documents through our established process guidelines;
- Maintain an in-depth knowledge of product lines, services, and customer needs through training and research (in house and offsite vendor training provided);
- Product sourcing, procurement and warehouse management;
- Parts staging for quoted and service jobs;
- Complete closeout documentation and follow up with clients;
- Provide general office administrative support as required;
- Self-motivated, able to work independently;
- Good written and verbal communication skills, succinct and clear;
- Good computer skills, with a working knowledge of Microsoft Suite;
- Strong customer service skills and a professional attitude;
- Administrative experience is required;
- Customer service experience is required;
- Sales experience an asset;
- A strong work ethic and the ability to work both individually and as part of the team;
- Proven problem-solving and conflict resolution experience, ability to quickly prioritize demands;
- Responsive and patient, with a friendly demeanor;
- Experience in the home integration field favoured.

Station Earth offers a competitive remuneration package with benefits to start after 6 months.

Thank you for your interest in Station Earth.

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 1 year (preferred)

  • Customer Service Representative

    2 days ago

    Fergus, Canada A.O. Smith Enterprises Ltd. Full time

    A.O. Smith Fergus is looking for a Customer Service Representative that provides exceptional service support to external and internal customers in relationship to customer order management. To act on the customers behalf, providing service solutions that are satisfactory to the customer. To exceed the customers service expectations whenever...

  • Csr (Customer Service Representative)

    7 months ago

    Fergus, Canada Interpump Supply Ltd. Full time

    **Customer Service Representative - INTERPUMP** COMPANY: Interpump (Interpump.ca) LOCATION: Fergus, Ontario INDUSTRY: Water Industry. Sustainability, ESG, Technology, Environmental BENEFITS: Full benefits, profit sharing, company events, some remote work flexibility **WHO YOU ARE** You are early in your career, looking to join a growing company where...

  • Customer Service Representative

    1 week ago

    Fergus, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Service Representative

    6 months ago

    Fergus, Canada Fergus Petro Full time

    We are looking for an enthusiastic individual to join our team and help run a local gas station in the town of Fergus. Motivated and striving to greet our regular customers with a smile and help them as needed. Responsibilities include: - Providing excellent customer service, answering questions, resolving problems, and helping current and potential...

  • Customer Service Representative

    7 months ago

    Fergus, Canada Fergus Petro Full time

    We are looking for an enthusiastic individual to join our team and help run a local gas station in the town of Fergus. Motivated and striving to greet our regular customers with a smile and help them as needed. Responsibilities include: - Providing excellent customer service, answering questions, resolving problems, and helping current and potential...

  • Domino's Customer Service Representative

    6 days ago

    Fergus, Canada Domino's Pizza Full time

    The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected...

  • Customer Service Representative

    7 months ago

    Fergus, Canada Scotiabank Full time

    Requisition ID: 189263 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Sales Representative

    7 months ago

    Fergus, Canada The Contractor Consultants Full time

    **Join Mallard Home Services Inc. as a Sales Representative - Elevate Home Renovation Standards!** **Job Title: Sales Representative** **Company Name: Mallard Home Services Inc** **Salary: $35,000-100,000 (based on experience)** **Full Job Description** Mallard Home Services Inc. is looking for a dynamic and motivated Sales Representative to join our...

  • Csr(Customer Service Representative)

    1 month ago

    Fergus, Canada Watermaker Full time

    **Full Job Description**: **Requirements**: - Valid G drivers license - Friendly and Outgoing - Reliable and Responsible - Excellent communication skills - Heavy lifting required - Computer experience - Able to multi-task efficiently **Responsibilities**: - Greeting Customers and offering assistance - Answering the phone in a friendly professional...

  • Customer Support Specialist

    7 months ago

    Fergus, Canada H2R Business Solutions Full time

    Salary: 50,000 **Ergo Advantage** **About Us** Serving the industrial sector for over 25 years, Ergo Advantage is a leading producer of safety matting, providing solutions for anti-fatigue, anti-microbial, anti-slip, anti-static and lean manufacturing initiatives. Our products are manufactured in Canada from materials sourced in North America and...

  • Sales Representative

    2 months ago

    Fergus, Canada Prime Communications Canada Inc Full time

    **Entrepreneurial spirit. Fun. Results. Teamwork.** **Prime Communications Canada** is the largest Rogers dealer in Canada, with over 50 Rogers and Fido retail locations and B2B services across the country. We are proud to represent Rogers, Canada’s largest provider of wireless communications services and one of Canada’s leading providers of cable...

  • Sales Representative

    6 months ago

    Fergus, Canada True Craft Shade Solutions Full time

    Make your mark as a top sales representative in a growing company. True Craft Shade Solutions provides superior outdoor shade products in the greater south western Ontario area. We are focused on maintaining high-performance standards while providing great customer service to our clients. Have the freedom to drive your own success. **Why Join True Craft...

  • Client Service Representative

    6 months ago

    Fergus, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Sales Representative

    1 month ago

    Fergus, Canada Prime Communications Canada Inc Full time

    Entrepreneurial spirit. Fun. Results. Teamwork.Prime Communications Canada is the largest Rogers dealer in Canada, with over 50 Rogers and Fido retail locations and B2B services across the country. We are proud to represent Rogers, Canada’s largest provider of wireless communications services and one of Canada’s leading providers of cable television,...

  • Rv Sales Representative

    7 months ago

    Fergus, Canada Robinson Motor Company Full time

    ROBINSON MOTOR COMPANY continues to build from the success of Robinson Buick GMC, having built its reputation by caring for its clients. With locations in Guelph, Seaforth, Fergus and Simcoe we have extensive coverage throughout South Western Ontario. We are an established Dealership that's continued to see steady growth year over year, and a veteran team...

  • Sales Representative

    4 weeks ago

    Fergus, Canada Prime Communications Canada Inc Full time €17

    Entrepreneurial spirit. Fun. Results. Teamwork.Prime Communications Canada is the largest Rogers dealer in Canada, with over 50 Rogers and Fido retail locations and B2B services across the country. We are proud to represent Rogers, Canada's largest provider of wireless communications services and one of Canada's leading providers of cable television,...

  • Sales Representative

    4 weeks ago

    Fergus, Canada Prime Communications Canada Inc Full time

    Entrepreneurial spirit. Fun. Results. Teamwork.Prime Communications Canada is the largest Rogers dealer in Canada, with over 50 Rogers and Fido retail locations and B2B services across the country. We are proud to represent Rogers, Canada’s largest provider of wireless communications services and one of Canada’s leading providers of cable television,...

  • Sales Representative

    4 weeks ago

    Fergus, Canada Prime Communications Canada Inc Full time

    Entrepreneurial spirit. Fun. Results. Teamwork.Prime Communications Canada is the largest Rogers dealer in Canada, with over 50 Rogers and Fido retail locations and B2B services across the country. We are proud to represent Rogers, Canada’s largest provider of wireless communications services and one of Canada’s leading providers of cable television,...

  • Sales Representative

    4 weeks ago

    Fergus, Canada Prime Communications Canada Inc Full time

    Entrepreneurial spirit. Fun. Results. Teamwork.Prime Communications Canada is the largest Rogers dealer in Canada, with over 50 Rogers and Fido retail locations and B2B services across the country. We are proud to represent Rogers, Canada's largest provider of wireless communications services and one of Canada's leading providers of cable television,...

  • Client Service Representative

    4 weeks ago

    Fergus, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...