Technical Solutions Manager

3 weeks ago


Regina, Canada ISM Canada Full time

Working in technology today takes skill, expertise, a strategic mind and creativity. At ISM, we believe in life-long learning and we are a dynamic business in a state of constant evolution: we embrace innovation, we are authentic, we create an excellent customer experience every time, we are accountable for all that we do, and we are ONE Team. Technology is changing the world.start your career with ISM and get a front row seat

**Close Date: April 26, 2023**

The Technical Solutions Manager (Salesforce Consultant) will work closely with ISM’s customers and internal stakeholders to define plans, strategies and architectures for the installation, operation, migration and management of complex information systems.The position works with engagement team, gathers and analyzes client I/T (Information Technology) needs, translates these needs into requirements for Salesforce Implementation, products, and services, and may lead or advise the teams which install, operate and maintain the Salesforce system.This includes working with client personnel and executives to identify functional and non-functional requirements and subsequently working with and leading others in the evaluation of options and the identification, justification, and design of the client's solution.
- The position is responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations.**Responsibilities**:

- Advise on the characteristics and considerations associated with systems management and operations architectures
- Advise on the characteristics and considerations associated with systems management and operations architectures
- Own functional and non-functional requirement process and build appropriate template and guidelines
- Provide quality assurance services on projects.
- Provide thought leadership and project advisory services to clients.
- Work with other ISM teams to leverage knowledge, tools, and training to optimize solution delivery, quality, and costs.
- Provide leadership, guidance, and training of solution, so that business objectives and customers’ requirements are met.
- Regularly participate in overall planning and objective setting in both the customer setting and the internal setting.
- Regularly attend/run customer meetings reviewing technical requirements, solutions and issues relating to the delivery of both customer based and internal projects.
- Participate in, and/or be responsible for the creation, harvesting, protection, and reuse of intellectual capital.
- Participate actively in knowledge sharing activities like communities of practice, forums, conferences and/or other knowledge exchanges.
- Develop skills through training courses, mentoring, and other activities

**Qualifications**:

- Post-secondary education in a related discipline or an equivalent combination of education and experience
- Agile, SCRUM or RUP Certification required
- Certification in business analyst and project management (CBAP, PBA, PMP) considered an asset
- Experience implementing Salesforce functionality
- Required Salesforce Certifications:

- Sales Cloud Consultant
- CPQ Specialist
- Service Cloud Consultant
- Field Service Lightning Consultant
- Experience Cloud Consultant
- The following Salesforce Certifications considered an asset:

- Education Cloud Consultant
- Omani Studio Consultant
- 3+ years working as a Salesforce Consultant and leading Salesforce implementation
- 5+ years of IT experience in various delivery roles including Application design, Application Support Services, and Salesforce Solution Implementation
- Deep enterprise technical knowledge demonstrated by industry solutions implementation
- Microsoft and/or AWS certifications considered an asset
- Wide knowledge of various IT delivery methodologies (ITIL, TOGAF, RUP, Zachman, PMP) considered an asset
- Strong communication skills: verbal, written and interpersonal
- Strong analytical skills and ability to communicate complex ideas

**Key Skills & Abilities**:

- Proven experience delivering services with increasing degree of responsibility and proven track record with the ability to execute according to plan
- Experience developing business relationships as well as managing and maintaining customer relationships
- Demonstrated ability to engage and advise others on tools, technology, and methodology related to designing and implementing IT solutions in their area of technical specialty.
- Demonstrate the ability to recognize complex problems related to proposed solution or new solution development
- Ability to determine customer requirements and service delivery options
- Knowledge of project management methodologies and tools
- Demonstrated ability to work closely and successfully with people in a team environment
- Demonstrated leadership, supervisory and organizational skills
- Demonst



  • Regina, Canada ISM Canada Full time

    Working in technology today takes skill, expertise, a strategic mind and creativity. At ISM, we believe in life-long learning and we are a dynamic business in a state of constant evolution: we embrace innovation, we are authentic, we create an excellent customer experience every time, we are accountable for all that we do, and we are ONE Team. Technology is...


  • Regina, Canada Centrix Control Solutions Full time

    About the Role: This role will be responsible for a territory inclusive of Saskatchewan & Manitoba. Industries supported include: Mining, Oil & Gas, Power, Process and Municipal. - Retaining positive customer relationships with established clients, ensuring they receive high quality - customer service and technical support - Submitting sales plans,...

  • IT Solutions Architect

    23 hours ago


    Regina, Canada BQ INTERNATIONAL LTD. Full time

    SaskEnergy is seeking a solution architect resource with a broad based background of technical experience to be part of the Solutions & Architecture team to provide Information Technology (IT) solutions to business problems. These solutions may include systems, applications, infrastructure or processes, and may involve the enterprise and integration of a...

  • IT Solutions Architect

    21 hours ago


    Regina, Canada BQ INTERNATIONAL LTD. Full time

    SaskEnergy is seeking a solution architect resource with a broad based background of technical experience to be part of the Solutions & Architecture team to provide Information Technology (IT) solutions to business problems. These solutions may include systems, applications, infrastructure or processes, and may involve the enterprise and integration of a...

  • IT Solutions Architect

    21 hours ago


    Regina, Canada BQ INTERNATIONAL LTD. Full time

    SaskEnergy is seeking a solution architect resource with a broad based background of technical experience to be part of the Solutions & Architecture team to provide Information Technology (IT) solutions to business problems. These solutions may include systems, applications, infrastructure or processes, and may involve the enterprise and integration of a...


  • Regina, Canada Regina Catholic School Division Full time

    Regina Catholic School Division - Position Description_ **Position Title ** Technical Services Manager **Reports to **CIO, Superintendent Education Services **Pay Level** Pay Level 8A **Employment Term **12 Month **Revision Date **January 30, 2023 In a Catholic environment that fosters collegiality and supports continuous learning, the Technical...


  • Regina, Canada Pier Solutions Full time

    Project Manager Location : based in southern Saskatchewan with travel to various sites across Saskatchewan Wage : $90,000 to $120,000 Timeline : full time, permanent Site work (20%) : typically, four ten-hour days, with overtime paid after forty hours Office work (80%) : typically, five eight-hour days, with overtime paid after forty hours Our Team Join ...


  • Regina, Canada Pier Solutions Full time

    Project ManagerLocation : based in southern Saskatchewan with travel to various sites across Saskatchewan Wage : $90,000 to $120,000 Timeline : full time, permanent Site work (20%) : typically, four ten-hour days, with overtime paid after forty hours Office work (80%) : typically, five eight-hour days, with overtime paid after forty hoursOur Team JoinPier...

  • Solutions Architect

    21 hours ago


    Regina, Canada BQ INTERNATIONAL LTD. Full time

    SaskEnergy is seeking a solution architect resource with a broad based background of technical experience and deep technical expertise in the Microsoft 365technology stack to be part of the Solutions & Architecture team to provide Information Technology (IT) solutions to business problems.These solutions may include systems, applications, infrastructure or...

  • Solutions Architect

    20 hours ago


    Regina, Canada BQ INTERNATIONAL LTD. Full time

    SaskEnergy is seeking a solution architect resource with a broad based background of technical experience and deep technical expertise in the Microsoft 365technology stack to be part of the Solutions & Architecture team to provide Information Technology (IT) solutions to business problems.These solutions may include systems, applications, infrastructure or...

  • Solutions Architect

    20 hours ago


    Regina, Canada BQ INTERNATIONAL LTD. Full time

    SaskEnergy is seeking a solution architect resource with a broad based background of technical experience and deep technical expertise in the Microsoft 365technology stack to be part of the Solutions & Architecture team to provide Information Technology (IT) solutions to business problems.These solutions may include systems, applications, infrastructure or...


  • regina, Canada Pier Solutions Full time

    Project ManagerLocation: based in southern Saskatchewan with travel to various sites across SaskatchewanWage: $90,000 to $120,000Timeline: full time, permanentSite work (20%): typically, four ten-hour days, with overtime paid after forty hoursOffice work (80%): typically, five eight-hour days, with overtime paid after forty hoursOur TeamJoin Pier Solutions...


  • Regina, Canada Pier Solutions Full time

    Project ManagerLocation: based in southern Saskatchewan with travel to various sites across SaskatchewanWage: $90,000 to $120,000Timeline: full time, permanentSite work (20%): typically, four ten-hour days, with overtime paid after forty hoursOffice work (80%): typically, five eight-hour days, with overtime paid after forty hoursOur TeamJoin Pier Solutions...


  • Regina, Canada Pier Solutions Full time

    Project ManagerLocation: based in southern Saskatchewan with travel to various sites across SaskatchewanWage: $90,000 to $120,000Timeline: full time, permanentSite work (20%): typically, four ten-hour days, with overtime paid after forty hoursOffice work (80%): typically, five eight-hour days, with overtime paid after forty hoursOur TeamJoin Pier Solutions...


  • Regina, Canada Pier Solutions Full time

    Project Manager Location : based in southern Saskatchewan with travel to various sites across Saskatchewan Wage : $90,000 to $120,000 Timeline : full time, permanent Site work (20%) : typically, four ten-hour days, with overtime paid after forty hours Office work (80%) : typically, five eight-hour days, with overtime paid after forty hours Our Team Join...


  • Regina, Canada BQ INTERNATIONAL LTD. Full time

    Work Management System (WMS) Solution ArchitectWork Management System (WMS) Solution Architect Job Title: Work Management System (WMS) Solution Architect Job Location: Regina,SK Description: Background: SaskEnergy is seeking a Work Management System (WMS) Solution Architect Resource with a broad-based background of technical experience and deep...


  • Regina, Canada BQ INTERNATIONAL LTD. Full time

    Work Management System (WMS) Solution ArchitectWork Management System (WMS) Solution Architect Job Title: Work Management System (WMS) Solution Architect Job Location: Regina,SK Description: Background: SaskEnergy is seeking a Work Management System (WMS) Solution Architect Resource with a broad-based background of technical experience and deep...


  • Regina, Canada BQ INTERNATIONAL LTD. Full time

    Work Management System (WMS) Solution ArchitectWork Management System (WMS) Solution Architect Job Title: Work Management System (WMS) Solution Architect Job Location: Regina,SK Description: Background: SaskEnergy is seeking a Work Management System (WMS) Solution Architect Resource with a broad-based background of technical experience and deep...


  • Regina, Saskatchewan, Canada TEEMA Full time

    Job Title: Solution ArchitectJob ID: BP Location: Regina, SKOverview:Our client has an immediate need to hire several Solution Architects on a 12-month contract (Reference #SPS-RC for their Regina, SK location. The position will be on site located at the client's office in Regina, Saskatchewan. Our client is seeking qualified Solution Architect(s) to provide...


  • Regina, Canada SaskEnergy Full time

    SaskEnergy is seeking a qualified and motivated individual to join our team. The Specialist, Solutions Architecture is a technical leader who is accountable to analyze business needs to determine and implement new technology solutions in collaboration with various departments. This position makes decisions that help set the direction for technological...