Retail Sales Associate

6 days ago

Okotoks, Canada M&M Food Market Full time

**THE POSITION**

** Reporting to the Franchise Partner or Store Manager, the **Meal Advisor* exhibits positive energy, provides knowledgeable service, and ensures a welcoming environment is presented to customers at all times. They are responsible for learning about products and promotions, receiving and organizing inventory, preparing product for customer sampling and light cleaning duties within the store.

**THE PERSON**
- Is a people-person and can create a friendly, professional rapport with everyone they meet.
- Takes a genuine interest in customers and creating a delightful in-store experience, always taking into consideration the brand promise to help customers.
- Is hard-working and has a positive, can-do attitude towards working as part of the store team.
- Knows about and enjoys eating and preparing food Can speak intelligently about food and meal preparation.
- Understands the challenges that time-starved, busy consumers face and can provide great meal and entertaining ideas/advice.
- Sell all products within the M&M Food Market product lines. Complementary and suggestive selling techniques are extensively used.
- Provide exceptional customer service by giving specific and detailed product knowledge and giving the customer the best customer experience possible.
- Receive deliveries and organize products appropriately. This includes merchandising specific products for sale, and organizing products for storage in the freezer. Stock rotation is required in order to guarantee our products are always at the peak of freshness.
- Organize and maintain inventory counts.
- Facilitate sales promotions by preparing window signs, handling freezer door strips and removing old sales materials.
- Update menu/price boards as required.
- Provide general light store maintenance (cleaning counters, dusting shelves, etc.)
- Complete general banking procedures--including the organization of bank deposits.
- Utilize the Point of Sale computer system for sales information.
- Complete re-pricing of products as required for special sales promotions (flyers) or for price mark downs.
- Organize sampling programs, including the cooking and promotion of food. Adhere to strict quality and food safety standards.
- Implement appropriately the marketing program policies and procedures to all customers.
- Complete other related duties as required by the Franchise Partner or Store Manager.

**SKILLS REQUIRED**
- Excellent interpersonal and communication skills
- Ability to build a friendly, professional rapport with customers
- Appropriate telephone etiquette
- Experience with computers in a Windows-based environment
- Motivated and willing to take initiative
- Ability to lift boxes which could weigh up to 40 pounds
- Willingness to work in a cold freezer environment
- Previous retail experience
- Reliable transportation to work

Location: Okotoks (Must have reliable Transportation)

**Job Types**: Full-time, Part-time

**Salary**: $15.00-$17.00 per hour

Schedule:

- Day shift
- Evening shift
- Weekend availability

**Job Type**: Part-time

**Salary**: $15.00-$17.00 per hour

Expected hours: 20 - 25 per week

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- Day shift
- Evening shift

Work Location: In person

Expected start date: 2024-02-08

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