Program Support Staff

2 weeks ago

Guelph, Canada Wyndham House Full time

**Job Title**:Program Support Staff

**Shift**:8 hour shifts, Tuesday & Sundays 3 p.m. - 11 p.m.

**Reports to**: Manager of Supportive Housing Services

**Overview**:This position will provide administrative and operational support for Wyndham House programs and should create a welcoming and friendly environment for all clients. In addition, they will prioritize safety and security of all clients. The Program Support Staff (PSS) will assist clients with skill development, participate in case management, provide crisis and behavioural interventions, and be available for general program support.

**Qualifications**:

- Passion and commitment to an inclusive workplace; respecting and valuing the diversity of every individual
- 1-2 years of xperience in a residential care facility
- CYW diploma / or related degree, OR actively working towards related diploma / degree
- Experience working with youth and/or marginalized populations an asset

**Mandatory Requirements**:
CPR / First Aid level C
Criminal Reference Check - Including vulnerable persons
Must be willing to commute or relocate to Guelph, Ontario

**Job Responsbilities and Duties**:

- Complete administration for clients entering the Youth Emergency Shelter and Transitional Housing
- Adhere to safety, security, and policy procedures while supervising spaces occupied by clients
- Implement low or no skills evening programs for clients
- Maintain a standardized level of cleanliness for sites and related programing events
- Participate in ongoing assessment of clients’ needs and strengths while working with Case Managers to support the clients in reaching their goals and providing various supports
- Work in collaboration with Wyndham House programs, services, and other community providers
- Accurately record, complete, and file confidential client documents
- Aid clients’ in accessing necessary medication and update records accurately
- Participate in our food and nutrition program; advanced meal planning (i.e. create ingredient lists, grocery shopping, and meal preparation)
- Update personal needs allowance records on a weekly basis
- Provide support and crisis intervention for clients experiencing physical and mental health emergencies
- Execute safety and fire drills in accordance with government and organizational policies
- Accurately document site security checks, petty cash, and shift inventory logs
- Attend to other duties assigned by the Program Manager

**Job Competencies**:
Adaptability & Flexibility
Accountability & Dependability
Communication & Interpersonal Skills
Critical Thinking & Problem Solving

**Job Type**: Part-time

**Salary**: $20.00 per hour

Schedule:

- 8 hour shift
- Every Weekend

Application question(s):

- Available to work every Tuesday and Sunday 3 p.m. - 11 p.m.?

Work Location: One location

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