Sales Agent

3 weeks ago


Burlington, Canada WP Millworks Full time

**Company Overview**:
Fast-growing Canadian-based E-Commerce company specializing in manufacturing high quality wood paneling, siding and wood decor products. Our brand sells direct-to-consumer, as well as to our extensive network of designers, architects, builders and other home professionals. We have built a community of raving clients who love interacting and shopping at our online stores. We are a small team of enthusiastic, high energy, hard working people who love what we do.

**Job Summary**:
**Duties**:

- Managing live customer support chat during working hours (Eastern Timezone)
- Nurture warm leads & client management via Hubspot CRM
- Call and follow up with existing leads
- Coordinate with clients to help them plan and place orders with Shopify
- Assist with and explain technical product information
- Meet or exceed sales targets and goals
- Analyze customer needs and provide appropriate solutions
- Collaborate with internal teams to ensure customer satisfaction

**Requirements**:

- 3 years of proven sales and support experience is required
- Proven experience in sales, account management, or business development
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Excellent customer service skills
- Experience in the home decor / home improvement industry is a plus.

As a Sales Representative, you will be responsible for driving sales growth by building relationships with clients, identifying new business opportunities, and providing exceptional customer service.

**Salary**: $48,000.00-$80,000.00 per year

**Benefits**:

- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

Ability to commute/relocate:

- Burlington, ON L7M 1A6: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- sales: 2 years (required)

Work Location: Hybrid remote in Burlington, ON L7M 1A6

Expected start date: 2024-03-18


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