Microsoft M365 Administrator
4 weeks ago
At BioScript Solutions, we’re committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada, we’ve grown into a national network of 13 pharmacies, 100+ Coverdale Clinics, and comprehensive patient support programs (NavieGo) that serve thousands of people across the country. And together, with our third-party logistics and A&D Wholesale operations, we’re proud to be a Canadian leader in specialty health care.
**Your future starts here**
The Microsoft M365 Administrator is responsible for maintaining, administering, and aiding in the security of BioScript’s M365 platform and services. This includes configuration and support of the platform adhering to Microsoft’s best practices.
**How you will make an impact**
- Utilizing ServiceNow to resolve technical issues submitted;
- Provides direct problem resolution/help desk support to corporate office and remote user systems for tickets/issues related to any M365 products/apps/services;
- Identifies and suggests possible improvements to procedures and the platform;
- Document changes made using the IT Change Process;
- Promotes teamwork and collaboration and identifies opportunities to assist other team members;
- Implements and troubleshoots Active Directory / Azure policies / InTune / MDM;
- Ensures that solutions, processes, and business knowledge is documented and communicated to other members of the technology team;
- Maintains security by monitoring the system for potential vulnerabilities, identifying risks, and takes action to mitigate them;
- Writes and maintains custom scripts (PowerShell) to install new settings or deployments and remediate issues to support users;
- Assists or leads other projects or activities / tasks as required.
**What you’ll bring to our team**
- Bachelor’s degree in information technology, computer science, or a related field preferred;
- 5-7 years of experience supporting Microsoft products in an Enterprise environment;
- Extensive successful configuration and management experience in Office 365 products (Exchange, OneDrive, Teams, PowerAutomate/Apps, SharePoint, etc.);
- Deep knowledge and understanding of Active Directory/IntraID, group policies, O365 security and compliance related technologies (including retention policies and DLP);
- Experience in successfully managing multiple projects and priorities;
- Aptitude to learn (keep up with technological evolution and growth) and ability to research to find answers and potential solutions;
- Proven ability of analyzing O365 usage data to identify issues and usage patterns;
- Exceptional communication skills, specifically the ability to transform technical concepts and processes into clear, concise, “everyday” language for all audiences;
- Proven understanding of PowerShell scripting to automate tasks and analyze data.
With one tree planted for every new hire, why not start your new job on a green foot and help us lower our carbon footprint.
**Job Status**: Full Time, Permanent
**Job Location**:Moncton, NB or Oakville, ON
**Application Deadline**:April 19th, 2024
**Our commitment to our team, our patients, and our community**
As one of Canada’s Best Managed Companies, we offer a competitive total rewards package and paid time off to volunteer. From donation programs and local community engagement activities, to national charitable and environmental initiatives, our team's passion for creating change extends from patient care to community care.
**We're proud to be an equal opportunity employer.** As a people-centric organization, we’re committed to fostering a culture free of discrimination, and providing a safe space for all team members to express their individuality. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.
**Let’s Talk**
INDA
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Microsoft M365 Administrator
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Moncton, New Brunswick, Canada BioScript Solutions Full timeAt BioScript Solutions, we're committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada, we've grown into a national network of 13 pharmacies, 100+ Coverdale Clinics, and comprehensive patient support programs (NavieGo) that serve thousands of people across the...
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