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Customer Service Representative
3 weeks ago
**Responsibilities**:
Answering phones, 5 line capability
Assisting with walk-in customers
Booking estimate and vehicle repair appointments and preparing paperwork
Preparing paperwork for vehicle pick up
Preparing customer and Total Loss invoices
Communicating daily to customers, Insurance companies and rental companies on the status of vehicle repairs
Updating Arms, Webstatus and Progi daily
Accounts Receivables
Assissting with accounts payables and Banking
Taking part in daily production meetings
**Skills**:
Great customer service, communication and people skills required
Time management to organize and manage multiple priorities a must
Capable of performing effectively in demanding situations
A great team player
Follows company policies and procedures
Proficient in Microsoft Word, Excel, Outlook, Quick Books and repair center experience an asset
Salary based on experience, Benefits offered and we are an equal opportunity employer
Work Location: In person
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