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Studio Manager

4 months ago

Toronto, Canada POI Business Interiors Full time

**Career Opportunity**:Studio Manager

**Reports To**

Chief Brand Officer

**Position Summary**

The Studio Manager ensures the effective operation of the POI Design Studio to enable growth and development of the team and instigate a culture of creative confidence and efficiency. Sets and implements the studio’s strategic goals, initiatives, and policies. Shares the responsibility for the performance of the team and individuals within.

**Competencies**
- Excellent Customer Service Skills
- Professional oral and written communication skills
- Demonstrate creative ability and excellent problem-solving skills
- Ability to multi-task and to be flexible is extremely important
- Strong organization skills and time management skills
- Must be self-motivated and resourceful
- Positive and professional attitude
- Be able to work as part of a team
- Accuracy and high attention to detail
- Ability to work in the face of unexpected problems and deadlines

**General Responsibilities**
- Manage division performance metrics to ensure profitability and achievement of goals
- Serve as mentor to team members and provide opportunities for professional growth and development
- Manage direct reports; to include responsibility for individual assessment and team performance, training, coaching, performance management and conflict resolution
- Partner with leadership and sales teams to ensure flawless execution of design services
- Oversee the workflow, workload and utilization of team members and assign projects based on skill set, client relationships and availability
- Determine staffing needs for the division and participate in the hiring process to include interviewing and making hiring decisions
- Develop and manage standards, processes, and quality assurance
- Manage multiple projects and engagements
- Develop deep partnerships with sales leaders and teams
- Organize meetings and meet with key customers and stakeholders, as well as serve as customer point of contact
- Attend and engage in industry events
- Establish and reinforce team culture and be a culture champion
- Work with Sales to produce accurate quotes, proposals, and contracts

**Your Skills and Experience**
- Bachelor’s Degree from a four-year college or university. Associate Art’s Degree or equivalent from a three-year college or technical school will be considered
- A minimum of 10 years’ Design experience, and previous experience managing a team is desired
- ARIDO Registered Designer accreditation is preferred. BCIN certification is an asset
- Prior experience with system furniture products and/or experience in corporate planning and design is an asset preferred
- Furniture Dealer or Manufacturer experience is preferred
- Steelcase and Global expertise are an asset
- Advanced knowledge of the Ontario Building Code is an asset
- Proficient with AutoCAD 2013 or current release
- Experience with Microsoft Office (Excel, Word, PowerPoint etc.)
- Support all initiatives with respect to Health and Safety in the workplace, which includes reviewing our Health and Safety policy on a quarterly basis
- Demonstrate role model qualities - i.e., good attendance, punctuality, neat appearance, positive attitude along with POI’s core value and beliefs

**Work Conditions**
- POI’s working environment is supportive of employee wellbeing, encourages collaboration and promotes continuous improvement on an individual and organizational basis
- Interaction with both internal/external clients
- Based out of POI’s LivingLAB - Toronto, Ontario
- Some travel to POI’s Distribution Centre, suppliers, or client sites

**What We Offer**
- Talent experience that empowers our people with unlimited opportunities to do meaningful work and to grow, learn and lead at every point in their career.
- Newly designed offices that offer unique workspaces that strengthen connections and inspire innovative ways of working
- Competitive salary
- Flex hours and Hybrid Work Office/Home

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. POI is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Toronto, ON