Service Technician Iv

7 days ago

Sherbrooke, Canada Solenis LLC Full time

Overview:
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 71 manufacturing facilities strategically located around the globe and employs a team of over 15,400 professionals in 130 countries across six continents. Solenis is a 2023 US Best Managed Company.

Description:
A service technician will be a part of a team that will focus on maintaining an assigned account, or group of accounts. This position focuses on ensuring our chemical feed equipment is properly working and our products are transferred in a safe manner. Safety and communication are the highest priorities in this job. It’s important to discuss all daily, or weekly, tasks with you engineer/sales team.

The primary responsibilities include but not limited to:

- Performs routine testing and monitoring at the customer site including completing service reports
- Interfaces with the customer to understand any issues
- Manages product inventory at the customer as well as at service depots
- Adjusts chemical feed levels to meet optimal chemical performance based on routine testing and monitoring
- Delivers chemical and compiles trial data at the customer site
- Works closely with account manager to handle any issues and troubleshooting
- Discuss opportunities on improving with the customer
- Conducts testing of process variables to identify dosage improvements or mechanical impacts
- Specs out, sets up, maintains and feed equipment

Qualifications:

- High School Diploma or Cegep or Techincal school equivalent.
- Experience in Pulp & Paper industry a plus
- Ability to work in an industrial environment: exposure to heat/cold, industrial noise, etc.
- Must be able to lift 50lbs.
- Basic mechanical/electrical knowledge.
- Proficiency in MS Office programs (Word, Excel).
- Good interpersonal communication skills.
- Strong troubleshooting skills.
- Extremely high safety awareness - Ability to complete safety training, follow safety policies and work in a safety-oriented manner.
- Billingual in French
- At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team._
- Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability._

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