Manager, Child Care Resource

3 weeks ago

Kelowna, Canada YMCA of Southern Interior BC Full time

Working at the YMCA means you are part of a dynamic and positive working environment where your colleagues care about helping people in our community thrive. _
- Are you passionate about the development, wellbeing, and education of children, youth, and families in your community and do you feel that you can provide leadership and support to programs and professional staff? If you find this exciting, then we want to hear from you_
- Beginning in Spring 2024, The YMCA will operate the Child Care Resource & Referral (CCRR) program for communities across the Central Okanagan. Reporting to the Senior Manager of Community and Employment Services, the Community Services Manager will oversee programs that provide information, support, resources and referral services to families, child care professionals, and child care providers through the delivery of the CCRR program. The goal of the CCRR program is to enhance the availability and quality of a range of child care options for families._
- _

**If the following sounds like meaningful work, then this job might be for you**:

- To provide strategic leadership in the development and delivery of CCRR services to Central Okanagan
- To ensure all Provincial Program Standards, YMCA Policies and Procedures, and legal requirements, are met
- To track program results, complete and submit progress reports, and complete program evaluations
- Monitor overall program budgets for YMCA CCRR Program and other programs as required
- To work in partnership and maintain positive working relationships with key stakeholders including YMCA staff and volunteers, child care providers, community agencies, and public partners
- To coach, develop and support staff to achieve excellence in service orientation
- To participate in the hiring, orientation, and performance development of all direct reports
- To assist in the hiring, orientation, and performance development of other staff as required
- To provide strategic leadership in the development and delivery of family resource programs
- To perform other related duties as required and be flexible to a changing work environment
- Other duties as assigned
- Achieve program excellence in the pursuit of strategic objectives and long-term goals
- Adopt a culture of Philanthropy that includes relationship building and service to others.

**We’d love to hear with people with**:

- Post-Secondary Degree or Diploma in a related field (e.g. Early Childhood Education, Social Work, Child and Youth)
- Minimum 5 years’ experience working with children and families in childcare programs
- Minimum 5 years direct management and supervisory experience leading staff in a childcare, family, or community program setting.
- Experience with developing community based programming and working in collaboration with other community agencies and service providers
- Strong business writing skills, including experience with reporting and business plans
- Exceptional interpersonal, communication, and conflict resolutions skills
- Demonstrated ability to make sound judgements and decisions; effective prioritizing and problem solving skills
- Ability to be flexible, adaptable and multi-task in a high demand environment
- Ability to work independently, take initiative and manage time effectively in a fast paced changing environment
- Administrative experience, background in customer service, computers and general office procedures
- Current First Aid certificate and Criminal Record Check required
- Ability to work some evenings, weekends and a flexible schedule, as required
- Vehicle required

**Competencies**:

- **_Commitment to Mission, Vision and Values_**: Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, and values of the YMCA of Southern Interior BC.
- **_Service Orientated_**: Deliberately identifies and creates opportunities to enhance each and every individual's YMCA experience. Creates action plans to resolve any service gap areas.
- **_Relationship Building and Collaboration_**: Builds positive interactions, listens attentively, and communicates effectively to create an open communication environment. Share information, best practices, and resources with colleagues.

**Compensation**:

- Starting wage of $26.92-$30.89, dependent on experience
- Membership for self and family to YMCA facilities
- Paid vacation, wellness days, and family responsibility time
- Extended health and dental benefits
- Annual Y pension of 5% (after 2 years)

**The YMCA’s Commitment to Trust, Safety and Equality**:
As part of a trusted charitable organization, you can expect to receive excellent services and safety training throughout your YMCA career. As the first step in your journey, you will be required to:

- Provide 3 references of a professional nature (Ex. employer, supervisor, colleague, teacher, coach, etc.)
- Provide a satisfactory Criminal Record Check Check/Vulnerable Sector Search issued no later than six (6) months prece

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