Hot Tub Service Technician
3 weeks ago
**About us**
Koko Beach has been a leading provider of hot tubs for over **35 years**, proudly serving customers across Canada. With our extensive experience in selling high-quality Coast Spa’s hot tubs, we are committed to delivering exceptional service and ensuring customer satisfaction.
**Position Overview**: We are currently seeking a skilled and dedicated Hot Tub Service Technician to join our team. As a Service Technician at Koko Beach, you will play a vital role in providing outstanding service and maintaining the functionality of our customers' hot tubs. Your expertise and attention to detail will contribute to our goal of delivering top-notch service to our valued clientele.
**Responsibilities**:
- Perform routine maintenance, repairs, and troubleshooting on hot tubs according to manufacturer guidelines and company standards.
- Diagnose and resolve technical issues, including electrical, plumbing, and mechanical problems.
- Conduct thorough inspections to identify any potential issues and recommend necessary repairs or replacements.
- Collaborate with the sales team to provide technical support and assist customers in selecting the appropriate products and accessories.
- Ensure accurate documentation of service activities, including service reports, parts used, and time spent on each job.
- Maintain a clean and organized work area, including service vehicles and tools.
**Qualifications**:
- Previous experience in hot tub servicing, maintenance, or a related field is required.
- Strong knowledge of electrical systems, plumbing, and general mechanical components.
- Excellent problem-solving skills and ability to diagnose and repair technical issues efficiently.
- Outstanding customer service and communication skills to effectively interact with customers and provide assistance.
- Ability to work independently and manage time effectively, ensuring timely completion of service requests.
- Valid driver's license and clean driving record.
**Benefits**:
- Competitive salary based on experience.
- Comprehensive training to enhance your technical skills.
- Opportunity to work with a reputable company that has been in the industry for over 35 years.
- Friendly and supportive work environment.
**Job Types**: Full-time, Permanent
**Salary**: From $20.00 per hour
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Edmonton, AB T6E 4Y1: reliably commute or plan to relocate before starting work (required)
**Experience**:
- hot tub maintenance: 1 year (required)
Licence/Certification:
- Class 5 Licence (required)
Shift availability:
- Day Shift (required)
Work Location: In person
Expected start date: 2023-07-10
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