Summer Rental Coordinator

3 weeks ago

Stratford, Canada Camp Out RV Ltd Full time

**Who We Are**

Over the past 60 years, Camp-Out RV has become a premier RV dealership in Southwestern Ontario. Our commitment to exceptional customer service and staff experience has enabled us to provide a great environment for our people to have fun and enjoy the RV lifestyle. Our commitment to our customers is to provide: PROACTIVE communication, HONEST knowledge and PROFESSIONAL service in everything that we do.

**Who You Are**

**What You Will Do**

We are searching for a Rental Coordinator/Parts Specialist to greet our customers with an energetic and inviting attitude. This is a front line position and you are often the face of the dealership, as the first person customers come into contact with, so you must be polished and professional at all times. In this position you will have the opportunity to present a positive initial meeting and greeting of customers both in person and phone. Excellent communication skills and the ability to maintain outstanding phone etiquette is a must.

Essential Responsibilities:

- Promptly and warmly meet, greet and answer phone calls, directing the customer to the appropriate representative or department
- Provide administrative support to the parts department, as needed
- Receives and processes payments
- Operates the complete POS system and other required software
- Handle incoming phone and online inquiries about RV rentals
- Coordinates booking and billing of new and existing rental contracts
- General rental quotes and follow ups with prospective rental customers
- Provide information on destinations, routes and general camping
- May cross train to perform other duties

Qualifications:

- Computer proficient Microsoft Word, Excel, and Outlook
- Proven organizational, multi-tasking and time management abilities
- Strong customer service skills-friendly, positive and pleasant
- Excellent written and oral communication skills
- Ability to demonstrate and explain product features
- Willing to work Saturdays, as scheduled
- Professionalism, Accountability, and Ownership
- Cashier or other money handling experience
- Customer Service experience (Must be detail oriented, Comfortable handling money)
- Polished and professional appearance
- Strong communication skills

**Job Types**: Full-time, Seasonal
Contract length: 6 months

**Salary**: $19.00-$21.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- Secondary School (required)

Work Location: In person

Expected start date: 2023-05-01

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