Full Time Automotive Bdc/call Centre Represenative

2 weeks ago


Hamilton, Canada Upper James Toyota Full time

**Parkway Motors is seeking an Automotive Call Centre Representative to join our Team**

Do you have a passion for developing customer relationships and providing excellent customer service? Does working for an organization that values its team members matter to you? If so, then this opportunity might be right for you

Parkway Motors Hamilton is a group of three automotive dealerships. We take pride in having serviced the greater Hamilton area for over 40 years. We believe in fostering a strong culture in the workplace that is safe, fun and creative, that will inevitably breed success.

**We offer**:

- Up-beat and positive working environment
- A family owned and operated business
- Supportive management team
- Enjoyable and busy days handling multiple inquires - since we’re responsible for multiple dealerships, there’s always something to keep everyone busy
- Opportunity for growth
- **Competitive pay plan, hourly and bonus pay structure**:

- High performance rewarded
- Benefits Package including Health, Dental, LTD and Life Insurance
- Rapidly growing dealership
- Closed on Sundays

**Qualifications**:

- Able to multitask and thrive in a fast-paced environment
- Automotive industry experience is a definite plus.
- Strong commitment to customer follow-up
- A desire to learn, practice and deliver a remarkable guest experience
- Clear and concise verbal communication skills and a talented telephone communicator
- Computer skills are a must (experience with Dealermine and Quorum is a definite bonus)
- Ability to work well in a team atmosphere
- Motivated self-starter
- Must have positive, energetic personality and possess a strong work ethic
- Terrific written communication skills with excellence in spelling and grammar
- Professional appearance

**Duties**:

- Promptly responding to and following up with customer inquiries via phone and internet
- Maintain an ongoing customer database to capture repeat business.
- Be efficient. Handle call volumes knowledgeably providing excellent service every time
- Create appointments for guests based on their time, location preference and vehicle needs
- Follow up with customers to ensure satisfaction after their visit
- Handle incoming and outgoing calls with proficiency, with confidence and expressed in genuinely sincere tone.
- Be able to soft sell in a customer service environment
- Ability to multitask between multiple computer programs while engaging with the guest
- Attends all staff meetings, trainings, and educational classes as required
- Consistently maintain performance-related requirements including but not limited to, average handle time, attendance, quality assurance, and appointments

**Education & Experience**:

- High School Diploma or equivalent
- Automotive Service background preferred
- Customer Service background required
- Call Center background preferred

Parkway Motors is an equal opportunity employer and strives to ensure that its hiring process meets all AODA requirements. As such, Parkway Motors will provide reasonable accommodation for any applicant, as requested during the hiring process.

INHI



  • Hamilton, Canada Setay Automotive Full time

    Are you enthusiastic, driven and have a passion for Customer Service and seeking a full time role? Do you enjoy telephone interaction with people? If you said yes to these questions, then read on, Proven track record to deliver exceptional customer service experience. Strong command of the oral and written English language. Superior telephone...


  • Hamilton, Canada Energy Call Solutions Full time

    Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Associate. As a Bilingual Customer Service Associate, you will be responsible for providing exceptional service to our customers in both English and Spanish. This is a great opportunity for someone who is fluent in multiple languages...


  • Hamilton, Canada 401 Auto Full time

    At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily. **Location: 1655 Upper James Street, Hamilton** **Wage: $18.00 per...


  • Hamilton, Canada Hamilton Urban Core Community Health Centre Full time

    Position Available**:Chiropodist** Hamilton Urban Core is a thriving inner city health centre and a leader in the provision of high-quality primary health services and health promotion programs. Our comprehensive health services are delivered through a dynamic team of multidisciplinary, inter-professional health providers. As an inner-city health centre our...


  • Hamilton, Canada Upper James Toyota Full time

    **Upper James Toyota is seeking a Full-time Receptionist** Upper James Toyota is part of the Parkway Motors Hamilton dealership group. We take pride in having serviced the greater Hamilton area for over 40 years. We believe in fostering a strong culture in the workplace that is safe, fun and creative, that will inevitably breed success. We are seeking a...

  • Detailer - Can

    4 weeks ago


    Hamilton, Canada Assured Automotive Full time

    Hamilton, Ontario We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. **Job Description**: $16 to $21 per hour Full Time, Permanent At Assured Automotive, we put our team members first. You’ll receive a great...


  • Hamilton, Canada Lynwood Charlton Centre Full time

    Lynwood Charlton Centre (LCC) is a publicly funded charitable organization in the City of Hamilton which provides a spectrum of innovative and evidence-based, mental health services, including congregate care, day treatment, community-based services including in-home and school-based services, to children, youth, families and the community. The Centre is...


  • Hamilton, Canada Durham Radio Inc. Full time

    Payroll Administrator (Full-Time) - Hamilton, ON Durham Radio Inc. is an independent broadcasting company that owns and operates several local radio stations across Canada. We have an immediate opening and are currently looking for a Full-Time Payroll Administrator to assist with processing payroll for our multiple location-based business with a centralized...


  • Hamilton, Canada Midas Full time

    At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience. You are currently registered as an apprentice in the province of Ontario.We are looking for automotive technicians that are able to work independently...


  • Hamilton, Canada Arbour Creek Care Centre Full time

    Do you have a passion for making a difference? Making every moment matter is about improving all the things that make life enjoyable. Things like making someone feel better, making connections with them or for them with other residents, showing them a new song or even just giving them something to look forward to. At Arbour Creek Care Centre, we are...


  • Hamilton, Canada LiveFit Foods Full time

    LiveFit Foods is looking for a highly motivated, self-starter to join our team as a Call Center Representative. The Call Center Representative will be responsible for answering inbound calls from our customers and helping them with any questions they may have regarding our products and services. **Responsibilities** - Answer inbound calls from customers...


  • Hamilton, Canada Energy Call Solutions Full time

    We are looking to add experienced full-time Outbound Sales/Retention Representative to our team! **Do you have a background in outbound sales and retention? Do you display excellent communications skills?** **CONTACT US!** The hours for this position are as follows: Mon - Fri from 11:30 AM to 8:00 PM $18/Hour + commission Paid Training We require: -...


  • Hamilton, Canada AutoCanada Inc. Full time

    **Automotive Financial Services Manager** **Subaru of Hamilton** **Hamilton**, ON** We are looking for an experienced **Financial Services Manager** to join our growing team! This role requires someone with an entrepreneurial spirit that wants to build a business and has the time and work ethic to do so! The Finance Manager oversees clients and assists in...


  • Hamilton, Canada Immigrants Working Centre Full time

    **Background**:The Immigrants Working Centre is an equality-seeking, anti-racist; non-profit, charitable organization committed to the social, political and economic inclusion newcomers to Canada, recognizing them as essential partners in the growth and prosperity of our city and country. **Job Summary**:To work under the direction of the CNC program...


  • Hamilton, ON, Canada West Parry Sound Health Centre Full time

    West Parry Sound Health Centre Relocation Assistance is available. This position is eligible for the incentive grant of a maximum of $15,000 over a three-year period, funded through the Ministry of Health and approved by the Northern Health Programs. To learn more about the grant, please check out Rehabilitation Professionals Incentive Grant Program...


  • Hamilton, ON, Canada West Parry Sound Health Centre Full time

    West Parry Sound Health Centre Relocation Assistance is available. This position is eligible for the incentive grant of a maximum of $15,000 over a three-year period, funded through the Ministry of Health and approved by the Northern Health Programs. To learn more about the grant, please check out Rehabilitation Professionals Incentive Grant Program...


  • Hamilton, Canada Dundurn Place Care Centre Full time

    Are you an individual that has a passion for making a difference? At the Dundurn Place Care Centre, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~...


  • Hamilton, ON, Canada Centre for Skills Development Full time

    The Electrical Controls Designer will work using computer aided design (CADD) software to create detailed and complex diagrams and models of electrical systems along with associated documentation (Bill of Materials, work scope, etc.), The Designer will also be responsible for providing technical support to the teams and will be expected to maintain proper...

  • Custodian Nights

    4 days ago


    Hamilton, Canada McMaster University Full time

    **Job Posting Subject: Full-time Employees** Time: 10 pm - 6:30 am Schedule: Monday to Friday 40 hours per week (7 Positions) **About McMaster**: Ranked as one of the world’s Top 100 universities, **McMaster University** is devoted to the** **cultivation of human potential**, realized through our innovative educational programs, cutting-edge research,...


  • Hamilton, Canada Charlton Health Group Full time

    At **Charlton Health**, we provide complete management of biologics and other specialty medications. Our clients expect and receive exceptional team based care. **Responsibilities**: - Schedule and reschedule deliveries - Assist with packing daily deliveries and shipments - Enter new patients into software and make welcome calls **Qualifications**: -...