Last Mile Operations Manager

3 weeks ago

Mississauga, Canada TJX Canada Full time

**Jaymin discovered PERSPECTIVE working at TJX**

With honesty and teamwork, Jaymin has emerged as a respected leader at TJX. We think that's the perfect environment for sharing fresh ideas Here you can find your voice - and your impact. We want you to keep exploring - different roles, cities and opportunities with us.

**What you’ll discover**

Eligible Associates can look forward to:

- State-of-the-art amenities at our eco-friendly Home Office. Take a tour **HERE****
- One-of-a-kind, inclusive culture
- Health benefits that take effect your first day
- Management Incentive and Stock Plans
- Retirement Savings Plan
- Dedicated training and on-the-job resources to enhance your development
- Three weeks' vacation with the option to buy an additional week through our _Vacation Trade Program_
- Merchandise discount for yourself and eligible family members at all TJX Canada stores
- Associate and Family Assistance Program to support healthy living

**What you’ll do**

It’s safe to say, there’s no shortage of variety in what we do. Here are some key accountabilities of the role:

- This position is responsible for leading and managing distribution operations in the Service Centers and Cross docks with a 3-12-month view. This position will be responsible for the final mile which includes the Store delivery of 120-180 Stores to focus on the efficient, cost-effective operations, and timely delivery of merchandise to storesSets and executes 1-year TJXC Logistics linehaul strategies across internal and external partners to improve on time service to Service Centers DC's and Cross Docks
- Serves as the primary point of contact for Store logistics and liaison between Service Providers (Carriers, 3PL’s), TJX, and TJX Canada (TJXC) Key Partners - Distribution Services, Store Operations, Loss Prevention, Planning/Allocation, Finance, and Merchants, to execute and maintain TJXC Logistics strategies that impact growth and company profitability
- Provide regional (provincial) transportation expertise and insights to develop TJXC initiatives which will support enablement of Supply chain efficiencies and cost reduction
- Develop the delivery methodology to each Store (between 120-180 Stores) to accomplish the targeted service level compliance and budget expense attainment
- Partner and work cross-functionally with Store Operations and Distribution Services to identify opportunities for change and plan implementation at the store level that simplifies their daily operation
- Maintain negotiation with carriers as needed for transportation services requiring spot pricing or other transportation services not covered in the RFP to minimize outbound Logistics cost
- Support operational excellence with Performance Metrics - Monitor, design and evaluate to execute solutions which guarantee service level agreement compliance by service providers. solutions for service level agreement compliance by service providers
- Plan projects initiatives with structured methodology, creating and maintaining project development plans, recommending project specifications/selection criteria to improve productivity and manage budget
- Engage with Service Providers such as Carriers, 3PL’s (2-4 Service Center and 15-25 Cross docks), TJX, and TJXC Key Partners (Distribution Services, Store Operations, Loss Prevention, Planning/Allocation, Finance, and Merchants) to ensure adherence to stipulated service level to our Stores

**What you’ll need**

To begin your career with us, we require the following:

- Designation/Certificate preferred in Canadian Institute of Traffic and Transportation (CITT) or The Logistics Institute (P.Log.)
- Minimum five (5) years related work experience, preferable in Canadian transportation and warehousing management or retail logistics environment
- Thoughtful leadership skills with the ability to act as a collaborative partner with senior management and positively influence management and staff to act in the best interest of the Company
- Organizational skills development skills including change management skills; development of corporate training programs for management and staff (policies and procedures, etc.); training management staff (Associate performance management, management skills, etc.); development of succession plans
- Canadian transportation knowledge, including understanding transportation operations, costing, and service provider geographical coverage and capabilities in the various transportation modes, industry best practices, transportation industry regulations and the basics of transportation
- Ability to manage project including structured project methodology (i.e. determining needs, researching existing programs, etc.); preparing and maintaining detailed development plans for projects
- Demonstrated ability in the budgeting process for construction projects and experience with developing budgets, management of budgets and the ability to understand the financial impacts of the budgeting process
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