Shop Foreperson

3 weeks ago

Ottawa, Canada Rush Truck Centres of Canada Full time

We have an immediate opening for a Shop Foreperson. Reporting to the Service Manager, the Shop Foreperson is required to provide both technical and administrative support to technicians during the day-to-day business operations, maintaining service quality, assisting in profitability and ensuring safe work practices are adhered to. This is an afternoon shift position.
Rush Truck Centres of Canada is a premier provider of quality products and services to commercial equipment users. We are customer-focused, people-oriented, and financially motivated to deliver excellent outcomes for customers, vendors and our people.

We offer a rewarding career with a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. Rush Truck Centres of Canada is always looking for good people to join our team.
**Key Responsibilities**:

- Providing both technical and administrative support to technicians during the day-to-day business operations.
- Maintains service quality and assisting, when possible, on jobs (on shop floor).
- Strives for harmony with all departments with a strong focus on teamwork and exceptional customer service.
- Maintains contact with service customers on a timely basis and in a professional manner.
- Communicates with the Service Advisor on a timely basis, to schedule shop work efficiently and check on job status as often as necessary.
- Motivates, counsels and monitors the performance of technicians.
- Ensures that technicians follow warranty material disposition procedures.
- Prepares repair estimates when required.
- Reviews technicians’ repair orders to ensure all information is complete and accurate before the next job is assigned to each technician.
- Keeps up to date with the most current information, through training and service letters on technological advances.
- Complies with all relevant Health & Safety, and Environmental policies and procedures
- Expected to have a positive attitude and promote a healthy work environment
- Other related duties as requested.

**Requirements**:

- Licensed 310T Truck and Coach Technician.
- Proficient with software and computers.
- Highly motivated individual and energetic self-starter.
- Strong interpersonal skills and customer focus.
- Excellent written and verbal communication skills.
- Valid G Class Driver’s License. “AZ” or “DZ” Endorsed Driver’s License in an asset.
- Criminal Record Check.
- Drivers Abstract.

**Benefits**:

- We offer exceptional compensation and benefits, RRSP, boot allowance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

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