Family Support Worker

2 days ago

New Westminster, Canada Aunt Leah's Place Full time

**Family Support Worker - Thresholds Program**

**Job Summary**: Reporting to the Team Lead, the Thresholds Family Support Worker is part of the Thresholds team, ensuring the safety and well-being of residents and babies through a holistic and trauma-informed lens.

The Family Support Worker provides a range of support services for women at risk of losing custody of their child(ren) due to socio-economic factors, many of whom have concurrent mental illnesses, substance use, and /or physical health issues as well as experience with homelessness.

This position assists with pre-and post-natal care and supporting the mothers in increasing their life skills with the goal of preventing children in foster care from becoming homeless, and mothers in need from losing custody of their children.

**Position Details**:

- Full-time Regular
- **Shift Schedule**: 7.5 Hour Day Shifts; 37.5 hrs/week; **Tuesday to Saturday**:

- Thresholds House is a **Supportive Housing program **for mothers in need; Staff works alone.
- Location: New Westminster, BC

**Reports To**: Thresholds Program Coordinator

**Qualifications**:Required education and experience includes:

- A Diploma in community social services
- 1-2 years of recent, related work experience, including working with women with an emphasis on mental health, addictions, homelessness and/or social services.
- Or an equivalent combination of education, training and experience.
- Current First Aid and CPR certification
- Criminal Record Check for working with vulnerable adults and children; with Police Information Check from local RCMP

**Skills and Knowledge**:

- Ability to establish and maintain collaborative relationships with women program participants
- Ability to identify and work to increase program participant strengths
- Ability to work with program participants using hope-inducing strategies
- Ability to implement program participant-centered service plans
- Ability to respond to problematic behavior using an understanding of the behavior’s context and function
- Ability to support life-skills
- Ability to create, facilitate and assist with peer-based in house and external programming such as the Mom and Baby Fresh Food Program and annual family overnight camping trips.
- Ability to analyze problems and develop effective solutions
- Ability to effectively and safely resolve crisis situations
- Ability to work independently and with mínimal supervision
- Ability to collaborate with staff team and external services
- Ability to constructively resolve conflict with co-workers, management and external services
- Ability to communicate effectively both in writing and verbally
- Ability to organize and prioritize duties
- Ability to operate office equipment including computers
- Physically able to carry out the duties of the position
- Sound knowledge of women-centered services.
- Basic sound knowledge of mental health diagnoses, medications, treatment and support resources
- Knowledge of the housing continuum, including market, subsidized and supported housing systems, including program models for special needs populations
- Demonstrates understanding of oppression and marginalization specifically related to the experience of women, mental health consumers and substance users, the indigenous community, and other marginalized women
- Familiar with colonialism especially as it applies to Canada and you understand the impact of the Residential School system and Sixties Scoop
- You are passionate about the Organization’s mission and understand the current and historical context of the child welfare system in relation to colonization.

**Requirements**:

- Undergo and maintain a satisfactory Criminal Record Check
- A valid class 5 driver’s license and access to a vehicle
- Produce and maintain clear Driver’s Abstract
- Proof of vehicle business insurance and $5 million liability
- Rapid Response Overdose Training
- First Aid - Level C w/ CPR baby safe
- Mental Health First Aid
- Suicide Prevention Training
- Cultural Competency Training
- Addictions & Substance use Training
- Food Safe
- CPI - Intervention Crisis Training
- Agrees and adheres to the Society’s Code of Ethics

**Key Duties and Responsibilities**:

- Direct Care (One to one Support): Supports, encourages, and challenges participants, through developing a trusting relationship. Key areas of supports are:

- Parenting Skills: (how to support their family in a health manner, ages and stages of child development, discipline vs. punishment, attachment, etc.)
- Household maintenance skills (housing search, basic cooking skills, menu planning, house cleaning, laundry, personal hygiene, shopping, keeping their suite secure etc.)
- Financial management (opening bank accounts, Child Tax benefit, writing cheques, paying bills, budgeting, saving, obtaining social insurance numbers, paying rent, etc.)
- Interpersonal skills (developing and maintaining healthy relationships, conflict resolution, seeking assist

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