QA Lead

4 days ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What you'll be doing

You’ll be joining CIBC’s Contact Center QA. As QA Lead, you’ll be a team lead on CIBC’s Technology team, assigning and overseeing the execution of test cases and providing coaching to your team members. You’ll be hands on with all aspects of the systems testing process and provide suggestions that will ensure client needs are met with the highest quality. You’ll create test plans, develop strategies, and provide estimates that will help create the bank of the future.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed- Testing expertise - Leading large and medium projects, leading the investigation and translation of business requirements into test cases. Design and manage end-to-end testing activities for various projects across the business. Use your expertise in software development testing to provide clients with quality products that meet business and system requirements.- Leadership skills - Provide advice to your team, including ongoing feedback, support, and mentorship. Proactively identify any potential issues throughout all test phases, and suggest possible improvements or enhancements.- Project coordination - Identify obstacles or risks that may impact a project’s timeline or success and provide regular status updates to the business. Keep the lines of communication open with stakeholders, and escalate issues when necessary. Ensure that all test deliverables are received, approved, and aligned to your project’s timeline, budget and goals.

Who You Are- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.- You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.- You're inspired by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.- Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.- You can demonstrate experience in software development testing, automation, and software process improvement. 2-3 years of QA Lead experience. HP ALM experience. It’s an asset if you have experience writing and executing SQL queries, and have software development experience in Java, C#, Python, VBScript, etc.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-81 Bay, 17th Floor

Employment Type

Regular

Weekly Hours

37.5

**Skills**:
Agile Methodologies, Communication, Leadership, Mentorship, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Problem Solving, Quality Assurance (QA), System Testing, Taking Initiative, Testing Strategies, Test Planning

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