Member Data Technician

3 weeks ago


Edmonton, Canada Alberta Teachers Association Full time

**The Alberta Teachers’ Association**

**Member Data Technician**

**Temporary Full-Time Position (6-months with the possibility of extension)**

The Alberta Teachers' Association, as the professional organization of teachers, promotes and advances public education, safeguards standards of professional practice and serves as the advocate for its members.

Reporting to the Team Lead, Business Solutions, the Member Data Technician helps to maintain and manage information in the member database. Specific responsibilities include:

- Maintaining member status when a member is on a leave-of-absence;
- Processing member payments, verifying data and resolving issues involving payments from associate members and members on leave-of-absence;
- Updating information for all members in the database;
- Updating information on subgroups, schools, school boards, life members and non-life pensioners;
- Communicating with internal and external stakeholders to resolve member information issues;
- Producing reports and other information as required;
- Updating the database to reflect changes in Alberta Education’s School Authority List;
- Responding to questions and resolving login issues from callers to Online Support;
- Updating records to reflect changes in elected membership status, the termination of contracts and the termination of membership;
- Managing mail returned to ITS and contacting members as required;
- Maintaining accurate files, databases and records for related duties; and
- Acting as backup to other ITS staff and assisting with work overload as needed.

**Qualifications**:

- Certificate or diploma in information management related field;
- One year of database experience working in a professional setting. Equivalencies with education may be considered;
- Experience with a member database is an asset;
- Experience working in a member-driven association is an asset;
- The ability to follow a set work routine while providing pleasant interactions with callers;
- The ability to perceive pertinent detail in verbal or tabular material, observe differences in copy, to proofread and to avoid perceptual errors in arithmetical computation;
- Strong customer-service, communications and interpersonal skills; and
- The ability to multitask and prioritize work assignments.

**Salary**:This position offers a competitive salary of $50,804 plus a full range of employer-paid benefits. Some overtime may be required.

**Hours of Work**:35hours per week, Monday to Friday.

**Work Location**: Barnett House (11010 142 Street NW), Edmonton.

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Salary**: $50,804.00 per year

**Benefits**:

- Extended health care
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Database administration: 1 year (preferred)

Work Location: One location

Application deadline: 2023-01-11



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