QA Technician

Silver Hills started in 1989 with a mission to Empower, Educate, and Inspire People to Live Healthier Lives. We believe investing in your own health is the greatest gift you can give someone because when you are healthy, you will have more to share. Joining our family means being part of a quickly growing community that is truly committed to delivering healthy, great tasting products that are made with care. The Silver Hills team gives you the opportunity to grow and contribute to a healthy and sustainable vision. If you are excited by the idea of sharing your passion for healthy and delicious food with like-minded individuals and bringing great tasting products to consumers across North America and beyond, we want to hear from you

POSITION: Quality Assurance Technician REPORTS TO: Manager, Quality Assurance

Schedule: Shift rotates every 6 months between morning and afternoon (Including Sundays). A vehicle and drivers license is required for this role.

We are looking for a Quality Assurance Technician to join our Quality Assurance team Our Quality Assurance Technician will help us ensure all our products meet regulatory, internal, and customer requirements.

OPPORTUNITIES
This is a very exciting time as you will get a chance to learn our unique processes and techniques and champion quality assurance for one of the leading brands Some of the main challenges include staying organized in a fast-paced environment and effectively coaching production staff while demonstrating consistency and follow-through. At the same time, this provides the opportunity to support, maintain, and achieve high-quality standards for our delicious, plant-based products

HERE IS WHO YOU ARE
DRIVE & MOTIVATION
- You are passionate about quality assurance and proud to be the champion of quality
- You enjoy solving problems by analyzing data and investigating issues
- You are health-conscious and have values that align with Silver Hills

CHARACTER & ABILITIES
- You are a multi-tasker who prioritizes tasks to meet deadlines
- You are meticulous, process-driven, and uber-organized with a keen eye for detail
- You are a great communicator who can easily get along and work with different personalities
- You are able to lead, instruct, and communicate company and regulatory standards to employees

KNOWLEDGE & SKILLS
- You have knowledge of GFSI standards (BRC, SQF or FSSC 22000)
- You understand HACCP concepts and processes (training in HACCP)
- You have intermediate level Excel, Word, and Outlook skills

EXPERIENCE
- You have a Degree in Food Science or related discipline
- You have experience working in a similar capacity, preferably in a food production facility

NICE-TO-HAVE
- You have experience troubleshooting complex QA issues

THINGS YOU WILL DO
- Ensure products meet company and regulatory standards by running tests, inspections, reports and more
- Help manage all QA and QC records, documents, and samples pertaining to HACCP, BRC, CFIA, etc.
- Support with writing and improving standard operating procedures
- Champion shelf life studies and create meaningful reports
- Participate in internal and external audits and implement needed changes
- Effectively communicate quality control expectations to employees and support with training for GMP’s

OTHER
- You are willing to work flexible shifts to cover for vacations, sick days, or leave if required
- You must be available to work shifts that rotate every 6 months
- Valid DL preferred
- _________________________________________DETAILED DESCRIPTION OF DUTIES:

- Monitor quality standards of finished product and make quality related decisions regarding compliance with company regulatory and certification standards
- Review and maintain all QA and QC records, documents, and samples pertaining to HACCP, BRC, CFIA, etc.
- Support with writing and updating standard operating procedures
- Conduct shelf-life studies and compile reports
- Participate in internal and external audits and implement corrective actions
- Effectively communicate quality control expectations to employees and support with training for GMP’s
- Conduct QA tests to ensure products meet specifications
- Ensure compliance with established policies and procedures such as BRC, HACCP, GMP’s, SSOP, process deviation, hold and release procedures
- Maintain product traceability verifying lot numbers and systems
- Effectively solve problems analyzing data, investigating issues, identifying solutions and recommending the right course of action
- Communicate effectively with the rest of the team to ensure clarity and continuity
- Perform various inspections to ensure quality (i.e., pre-operation, ingredient, shipping & receiving)
- Provide backup support for other QA positions as needed
- Other duties as assigned

WHY JOIN US...

We offer our team members many benefits to help them achieve their goals and support our company culture:

- Opportunities for career growth and development
- Competitive Healthcare Benefits Pack