Program Manager, Employment

1 week ago

ChathamKent, Canada Chatham-Kent Full time

The Municipality of Chatham-Kent has an opening for a temporary full-time Program Manager in the Employment & Social Services division. This temporary full-time opportunity is for a period up to December 2024.

Job description

The Program Manager, Employment & Social Services is responsible for the oversight of Employment & Social Services program delivery in Chatham-Kent. This includes Ontario Works assistance, employment and homelessness programming for Chatham-Kent residents in needs.

Essential responsibilities

Demonstrate Chatham-Kent’s core values and competencies

Lead a team in a fast-paced and frequently changing environment

Implement standards and policies for delivery of Employment & Social Services and monitor service delivery to ensure efficient service is provided, in accordance with Provincial Audit standards

Oversee and report on an annual operating budget

Effectively work with municipal and community partners that serve and assist people experiencing poverty and homelessness

Oversee employment programs to support clients to increase education levels and skills to become employed

Monitor and track employment outcomes for evaluation and ministry reporting

Work with an evaluation team to ensure appropriate program evaluation systems are in place and provide updates to Council and the community

Identify potential new program/service areas based on community input and needs including those with lived experience of poverty and homelessness

Interpret and administer legislation and municipal policy as they affect delivery of Ontario Works program

Liaise with various government ministries and social agencies in developing policies to ensure optimum integration and coordination of local social services

Build and maintain strong relationships with partner agencies and key stakeholders in Chatham-Kent and the Province

Represent Municipality of Chatham-Kent Ontario Works as expert witness in criminal court proceedings

Work with the senior management team to identify potential new sources of funding and develop a forecast of grants

Oversee project management including implementation of provincially driven changes to the Ontario Works Act or Homeless Prevention programming

Develop/revise business practises relating to provincial technology changes; provincial audit processes; staff recruitment and training

Manage municipal and provincial budgets, develop service plans, monitor program spending while monitoring targets and outcomes

Ensure appropriate change management techniques and other tools for staff success are in place for effective program delivery

Manage a 24/7 Emergency Shelter (48 Beds)

Manage several service contracts. Responsible for monitoring and addressing performance as outlined in contracts.

Act as a resource to supervisors on complex human resource related questions and concerns

Responsible for developing and delivering reports to Council on current programing, outcomes and strategic planning.

Essential qualifications

University degree in Social Work or Social Sciences, with four (4) to six (6) years of related experience; preference given to a Master of Social Service or Social Sciences and/or professional designation (M.S.W., B.S.W., etc.)

Experience in social service delivery, preferably Ontario Works and/or Homeless Prevention services

Supervisory/management experience, preferably in a social services environment

Leadership experience in the delivery of social programs

Experience in designing and implementing service models, client satisfaction initiative and service quality strategies

Experience with community development; able to integrate service into community development

Experience in leading teams through change

Understanding of poverty, equity, homelessness, trauma-informed and client centred approaches as well as local labour market needs and issues

Strong understanding of best practices in coordinated access; supportive housing; housing trends and barriers; emergency housing and homeless prevention.

Experience overseeing and reporting on an operating budget

Working knowledge of the Ontario Works legislation; Ontario Works Act regulations and directives; Homeless Prevention Program; Child Care and Early Years Act; RTA or HSA Legislation

Experience i n project management and or change management training an asset

Working knowledge of FMW and JD Edwards (or similar financial programs)

Strong computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook) (or similar software programs)

Work environment/hours of work

This position works weekday hours, with occasional evening and weekend hours.

The position is required to complete 24/7 on call shifts on a rotation with other ESS management team members.

In the event of emergency this position may be required to work hours outside of what is regularly scheduled.

COVID-19 Vaccination

The Municipality of Chatham-Kent no longer requires a COVID-19 vaccination as a condition

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