Manager of Communications and Engagement

6 months ago

Tsawwassen, Canada Tsawwassen First Nation Full time

Reporting to the Director of Strategic Initiatives, the _Manager of Communications and Engagement_ is responsible for facilitating the creation and/or distribution of communication content to TFN staff, elected officials, Community Members, the general public and specific external parties. The Director will work collaboratively and effectively with community members, TFN government staff, other First Nations, media groups and related personnel from provincial/federal government agencies.

Key Responsibilities:

- Developing and implementing internal and external communications strategies for TFN
- Designing, proposing and implementing content strategies for communication channels
- Facilitating strategic management of TFN government wide communications channels including, but not limited to, the intranet, social media and newsletters
- Conducting ongoing research in the form of scans, audits or surveys of TFN. communications touch-points with Members, staff and the community to evaluate and improve effectiveness
- Collaborating with the CAO, Directors and Executive Council to develop communications content
- Developing TFN wide communication standards, guidelines and frameworks and supporting their implementation throughout the organization
- Overseeing, monitoring and evaluating daily TFN wide communications activities
- Managing, mentoring, evaluating and overseeing employees within the Communications team
- Collaborating with staff and elected officials on the development of key messages and talking points
- Acting as a resource for crisis communications and issues management development and response
- Providing communications-related workshops, including media training, in collaboration with TFN Directors
- Supporting senior leadership writing: speeches, briefing notes, plans, web pages, social media posts and other forms of communication
- Attending networking or other business-development functions on behalf of TFN
- Participating in relevant professional organizations and keeping current on relevant emerging opportunities
- Under the direction of the Director of Strategic Initiatives, representing TFN before various organizations and groups
- At the request of the Director of Strategic Initiatives, informing the Senior Management Team on matters relating to communications
- Budget development and management. Exercising signing authority for expenditures as assigned
- Sitting on assigned committees as directed
- Performing other related duties as required

**Requirements**:

- A degree in Communications or related field or an equivalent combination of education and experience.
- Public relations accreditation (CPRS) or business communications (IABC) accreditation is an asset.
- Extensive knowledge of, and experience with, communications theory, strategies, practices, and techniques.
- Knowledge and experience developing communication content specific to audiences and/or channels.
- A proven track record of leading in a complex, multi-stakeholder, fast-paced environment.
- Proven record of mentoring the development of professional communicators.
- Demonstrated experience and understanding of cloud-based technology including SharePoint.
- Excellent organizational, analytical and leadership skills.
- Excellent written and oral communication skills with attention to accuracy and detail.
- Proven track record in handling sensitive and confidential issues with tact and diplomacy.
- Demonstrated ability to model appropriate professional, ethical and collaborative behaviours consistent with the responsibilities of this position.

Additional requirements:

- Ability to develop strategic direction and program implementation collaboratively with various stakeholder/community groups.
- Strong organizational skills and ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Strong team player
- Demonstrated proactive approaches to problem-solving with strong decision-making capability.
- Working knowledge of Indigenous issues and challenges associated with internal and external communications.
- Knowledge of First Nation history, culture, and communities.
- Demonstrated competence in budget management.
- High ethical standards and ability to maintain confidentiality.

Working Relationships:
The Manager of Communications and Engagement reports directly to the Director of Strategic Initiatives. The number of reports and distribution of tasks may vary to reflect business needs within a rapidly growing government and community.

Wages**:$105,000 to $115,000 per annum commensurate with qualifications with excellent benefits including enrolment in the BC Municipal Pension Plan.

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