Warranty and Service Technician

4 months ago

Hamilton, Canada DiCenzo Homes Full time

Responsibilities:

- Complete warranty work including drywall repairs, carpentry, paint, etc.;
- Perform quality workmanship at a productive and efficient pace; with mínimal disruptions to homeowners;
- Conduct visual inspections of warranty issues;
- Assess and repair items as noted on Work Orders, Homeowner 30-Day, 1st year, & 2nd year Warranty Forms;
- Respond and resolve homeowner emergency calls such as water leaks, no heating/cooling, power issues;
- Prepare materials required and plan service work prior to visiting homeowners' units;
- Obtain homeowners signature on completed items;
- Ensure client satisfaction is achieved
- All general repairs that may be

Required Qualifications:

- Minimum 1-2 years' experience in residential construction;
- Knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting, etc. is a requirement, as is knowledge of various tools and equipment;
- Customer service skills - professional presentation, reliable, accountable;
- Ability to respond quickly and calmly in emergency situations;
- Enjoy fast paced, team-oriented environment, as well as working independently;
- Excellent organizational skills and demonstrate attention to detail;
- Ability to develop a constructive and helpful working relationship with homeowners;
- Comfortable in the use of technology - smartphones
- Flexible, with the willingness and ability to travel daily to assigned sites throughout Hamilton and surrounding areas
- Must have a valid drivers license and provide own tools

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Application question(s):

- What is your expected salary?

Licence/Certification:

- Class G Licence (preferred)

Work Location: In person

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