IT Supervisor

District Overview

Driven by our goal of having students thrive in their personal achievements, Saanich Schools provides challenging and engaging educational programs within a safe and nurturing learning environment for the 8,000 students who live and learn here. Our school district is comprised of 18 schools with the singular focus of delivering high quality education so our students can realize their personal goals which include post-secondary and employment opportunities around Canada and the world. Our staff of over 1,300 caring professionals are here to make dreams turn into reality.

Current Shift: 8:00am
- 4:42pm Monday to Friday

(Includes 1/2 hour unpaid lunch)12 months per year

Additional minutes per day are included in the ‘Current Shift’ schedule above, which staff are expected to work daily in lieu of the spring break closure week in order to allow employees in continuing and temporary assignments to be paid their regular pay during the spring closure week as per Letter of Understanding-Spring Closure Week.

Pay Rate: $37.93

JOB DESCRIPTION (Draft)

POSITION

Information Technology Supervisor

SUMMARY

Under direction of the Director of Technology or designate, the Information Technology Supervisor is responsible for organizing and supervising the activities of the Information Technology Department in compliance with School District Policy and current Technology and Security best practices.

DUTIES

Supervises and coordinates the activities of the Information Technology staff as per the Director of Information Technology

Assesses the current state of information systems across the school district, and coordinates and recommends maintenance and replacements as per department guidelines

Reviews helpdesk requests and makes recommendations to the Director of Information Technology in regards to technician requirements; stock and maintenance materials; tools and equipment availability; and ensures that work is completed and triaged in line with priority, quality and timeliness parameters.

The Information Technology Supervisor is expected to communicate with employees the Employer’s expectations of workplace performance and quality standards.

Administers department budget and maintains operating records, prepares and verifies staff purchasing card statements

Manages the district cell phone contracts, including reviewing reports, ensuring we are following district standards, and communicating information and changes to district staff

In collaboration with the Director of Information Technology, procures goods and services from vendors and contractors, when required, following purchasing guidelines within the department while adhering to District Purchasing Policies.

Presents to employee groups, virtually or in person, to outline new department tools and topics and procedures

Onboards new employees into the department, to provide orientation on district technician tools, systems, and procedures

Consults with school administration and provides technical advice pertaining to project estimates, School and Classroom Technology, alterations, equipment repairs and work scheduling.

Communicates team successes and struggles to Director of Information Technology to ensure smooth operations and team growth

Administers Information Technology inventory program to ensure the maintenance, retention and appropriate disposition of all IT assets across the District

Administers Helpdesk system to ensure all help requests are fully documented and completed with all relevant information

Coordinates Information Technology projects both regular and ad-hoc, including work by contractors, ensuring satisfactory outcomes for all parties

Ensures team operates in compliance with Building Codes and Workers' Compensation Board Regulations and coordinates safety related training (e.g. WHMIS, equipment operation) with Facilities

Coordinates with the Director of Information Technology and Secretary Treasurer (and at times, the OIPC) to ensure the privacy and security of information within the school district’s platforms and technology.

Ensures that all timecards for assigned staff are accurate and submitted to payroll within specified timelines.

Attends courses, seminars or workshops as approved by the Director of Information Technology to upgrade skills or stay current with practices and procedures relative to his/her department.

Liaises and coordinates with facilities departments where our systems overlap and supports them when dealing with outside services such as TELUS and BC Hydro

Works alongside District Systems Analysts installing computers, projectors and networks.

Supports the shipping and receiving of all new and used IT equipment.
- Performs other assigned duties that are within the area of knowledge and skills required by the job

description.

QUALIFICATIONS

Four years of Post-Secondary education in a Technology or Project Management related field

Valid Class 5 B.C. Driver’s License

Five