Server Assistant

3 weeks ago

Vancouver, Canada FAIRMONT Full time

Company Description
**Why work at Waterfront**:

- Deeply committed to sustainability and community
- More than 50% of leadership team including c-suite, are women
- Firm believers in diversity - we have colleagues from 60 countries
- Passionate advocates for the LGBTQSIA + community - 365 days of the year, gender inclusive change rooms, only hotel brand to participate in Vancouver Pride Parade, on-going diversity training for all colleagues, hotel level committee and representation
- Industry leading Leadership program and learning program through our Academies
- Great perks - Colleague Travel Discount program, food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program, Benefit Plan including medical, dental and vision coverage, Pension Plan, and more
- One free stay through our Be Our Guest Program, in addition to an Employee discount card that provides up to 50% discounted rate for travel to over 5300 Accor hotels Worldwide
- Full rate of pay $19.87/hour in addition to gratuities

**Job Description**:
**Server Assistant (seasonal)**
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our offerings makes guests feel unique and valued. Join Fairmont Waterfront and take part in the sustainable travel revolution at our harbor-front, eco-conscious hotel, which is home to Vancouver's first green roof and a honey bee apiary

**What you will be doing**:

- Consistently offer professional, friendly and engaging service
- Assist Food & Beverage Servers in all aspects of the dining experience
- Assist guests regarding menu items in an informative and helpful way
- Ensure proper set up of all side stations in the outlet
- Have full knowledge of beverage lists and promotions, menu items and preparation methods
- Follow all safety and sanitation policies when handling food and beverage

**Qualifications**:
**Your experience and skills include**:

- Must be available to work a variety of shifts including weekends and shifts starting at 5:00 am
- Previous service experience an asset
- Previous Point of Sale system experience an asset
- Excellent Communication and Organizational skills
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team

Additional Information

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS

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