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Support Staff

4 weeks ago

Burlington, Canada The Other Bird Inc. Full time

_**The Basic Gist**:_

Hi, my name is Burro. I love chef-inspired tacos, cult classics, tequila drinks, GOOD tunes, vegetarians, bourbon, graffiti, vegans, mood lighting, queso & YOU.

I should also mention I'm 100% gluten free. And I'm 100% serious about that. Our bartenders have crafted a bourbon -and tequila
- focused cocktail menu that will surprise and fascinate, and we also have a variety of beers on tap.

We are Burlington's favorite lunch spot, regular late-night haunt, and go-to destination for a great bite & drink. Our tacos range from classic to weird-and-wild-you’ve-gotta-try-this.

We offer a variety of fare that is sure to satisfy either the most dedicated carnivore or delight your vegetarian and/or vegan side.
- **What’s An “Other Bird”?**_

The Other Bird is a hospitality family that includes The Mule & Rapscallion & Co. (Hamilton, ON), Burro (Burlington, ON), The Mule & Hunter & Co. (London, ON), The Mule (Cambridge, ON), and The Mule (Port Dover, ON).

We are a young, growing, and fun-loving company that believes in providing amazing culinary and service experiences.
- **The Job**:_

We are looking for a new support staff member to join our team. What is a support staff member you ask? You would wear a couple of hats including, **host, food runner, busser, barback, expo, **and based on your specified role each day your responsibilities can include:

- Being passionate about delivering the best experience through attentive and friendly service
- Greeting all guests as they walk through the restaurant,
- Managing and prioritizing the restaurant waitlist, and ensuring the front door is manned effectively,
- Answering any incoming phone calls and politely answering any questions to the best of your ability,
- Ensuring food is properly presented prior to running it out to a guest,
- Delivering food to tables and ensuring guests have all they need,
- Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
- Bussing and resetting tables with a sense of urgency,
- Re-stocking service areas throughout the shift,
- Emptying trash and spot sweeps whenever floor needs it,
- Performing opening and closing responsibilities in a timely and detailed manner,
- Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
- Following all safety and sanitation policies and procedures,
- Contributing to a friendly & cooperative work environment by assisting all other team members as needed
- Receiving direction from Burro's Management team.
- Front-of-House restaurant experience, specifically in bar-backing will be an asset.
- Availability to work late nights, weekends, and holidays is required..
- Weekend availability (Saturday & Sunday) is required.
- Smart Serve Certification is required.
- **How to Apply**:_

**We look forward to hearing from you**

**Job Types**: Full-time, Part-time, Permanent

Pay: $16.55-$23.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program

Schedule:

- Holidays
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- restaurant support: 1 year (required)

**Language**:

- English (preferred)

Licence/Certification:

- Food Handler Certification (required)

Work Location: In person

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