Dispatcher

4 months ago


Abbotsford, Canada Tenold Transportation Ltd. Full time

**Who We Are**:
Tenold Transportation is a flat deck carrier that has been operating in Canada for over 50 years. Being part of the Mullen Group, Tenold has infrastructure and assets to offer a wide range of transportation, cross dock, and warehousing solutions to its customers. With Terminals in BC and AB working with a fleet of regional Owner Operators, Tenold is an established name in the transportation industry.

**Overview**:
The role of the dispatcher is to coordinate customers’ needs with available trucks. As well as to provide excellent service and to ensure maximum revenue. As a dispatcher you are planning whether you have a truck to pick up and deliver the goods within the customers timeline and whether there is enough revenue to make the trip worthwhile. This role will focus on local dispatching throughout the Lower Mainland.

**Responsibilities**:

- Determining whether a trip can be done using our Tenold Fleet or a third-party carrier
- Communicate load plans to regional fleet operators
- Assign freight to regional fleet and communicate plans to operators
- Facilitate a good relationship with drivers through revenue expectation, home time, vacation etc.
- Maximize driver revenue and make it fair and equitable with all the drivers
- Reducing empty miles for trips
- Communicate with customers
- Booking appointments for Drivers
- Communicate with third-party carriers and crane companies
- Communicate with customer service representatives to ensure customer requirements are being met
- Generate required shipping documents
- Monitor operator compliance with applicable regulations
- Assist in customer service
- Other duties as required

**Requirements**:
**Prior experience in transportation dispatch - flat deck, 5-ton, LTL and TL**
- Knowledge of Microsoft Office programs
- Knowledge of Truckmate and asset
- Knowledge of Canadian and US Hours of Service regulations
- Knowledge of cargo securement regulations
- Knowledge of weight and dimension regulations
- Good communication skills in written and spoken English
- Good computer and telephone skills
- Self-motivation and able to multi-task with mínimal supervision
- Able to function well in a fast-paced, open team environment

**Work Hours**:
Monday - Friday

8:00am-4:30pm

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$70,000.00 per year

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Abbotsford, BC V2T 6C7: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What type of dispatching experience do you have?

**Experience**:

- dispatching: 2 years (required)

Work Location: In person


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