Hotel Manager

3 weeks ago

Toronto, Canada FAIRMONT Full time

**Company Description**
For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.

**Our Commitment to Diversity & Inclusion**

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Note**:Must already be legally entitled to work in Canada to be considered for the position

**Responsibilities**:
To provide Executive Level leadership and strategic planning for all departments in support of our service culture, guest experience while maximizing our daily operations and delivering a balanced scorecard for all stakeholders.
- Consistently offer professional, friendly and engaging service
- Support the RVP/ General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the RVP/GM in their absence
- Oversee the operations functions of the hotel, including but not limited to Food and Beverage, Rooms Division, Security, Engineering and Project Management
- Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
- Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget
- Ensure that monthly financial outlooks are on time, on target and accurate
- Ensure full compliance to hotel operating controls
- Ensures the continued update of the Hotels Emergency Preparedness Plan
- Approves with the Regional Controller all Contracts, Purchase Orders and AFE’s
- Actively involved in the recruitment process of leadership positions within the operating departments
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned

**Qualifications**
Qualifications:

- Previous experience in a senior leadership role, within a similar hotel brand
- Extensive hotel operations experience required
- Demonstrated knowledge of budget planning and financial controls
- University/College degree in a related discipline preferred
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times

**Additional Information** What is in it for you**:

- Employee benefit card offering discounted rates at Accor properties worldwide
- Complimentary duty meal
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility & Sustainability activities
- Access to our comprehensive benefits package, including extended health, dental, vision benefits; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)
- Paid time off including vacation, sick and statutory holidays

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