Customer Experience Associate

2 months ago

Kentville, Canada TD Bank Full time

406563BR

Retail Banking - Customer Service

Kentville, NS

April 18, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Requirements**:

- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Hours

15

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

  • Customer Experience Associate

    2 weeks ago

    Kentville, Canada Scotiabank Full time

    Requisition ID: 168623 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    1 week ago

    Kentville, Canada TD Bank Full time

    **Customer Experience Associate**: - 425614BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 42 Webster Street **Employment Type** - Regular **City** - Kentville **Time Type** - Part Time **Province/State** - Nova Scotia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    6 days ago

    Kentville, Canada Scotiabank Full time

    Requisition ID: 189057 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    2 months ago

    Kentville, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    1 week ago

    Kentville, Canada TD Bank Full time

    425614BR Retail Banking - Customer Service Kentville, NS November 21, 2023 Hours 15 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our...

  • Customer Experience Associate

    5 days ago

    Kentville, Canada TD Bank Full time

    **Work Location**: Kentville, Nova Scotia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...

  • Customer Service Associate

    1 week ago

    Kentville, Canada Needs Convenience Full time

    The Customer Service Associate will be responsible to carry out the full range of duties: - Provide customer service to meet customer needs and process customer transactions - Maintain an accurate cash drawer while following company policies and procedures - Stocking products and maintaining products displays - Ensure everything is clean and tidy in store...

  • Customer Service Associate

    2 months ago

    Kentville, Canada Needs Convenience Full time

    Customer Service Associate will be responsible to carry out full range of duties: - Provide customer service to meet customer needs and process customer transactions - Maintain an accurate cash drawer while following company policies and procedures - Stocking products and maintaining products displays - Ensure everything is clean and tidy in store and back...

  • Warehouse Associate

    2 days ago

    Kentville, Canada Rexel Atlantic Full time

    Rexel Canada Electrical Inc. is a world leader within the electrical distribution market. We operate in 38 countries, conduct business through a network of 2,300 branches and rely on the support of 30,000 employees internationally to provide electrical solutions and equipment within the industrial, residential, and commercial sectors. Throughout the world,...

  • Warehouse Associate

    3 days ago

    Kentville, Canada Rexel Atlantic Full time

    Rexel Canada Electrical Inc. is a world leader within the electrical distribution market. We operate in 38 countries, conduct business through a network of 2,300 branches and rely on the support of 30,000 employees internationally to provide electrical solutions and equipment within the industrial, residential, and commercial sectors. Throughout the world,...

  • Retail Sales Associate

    3 days ago

    Kentville, Canada ROCKWELL HOME HARDWARE Full time

    Work as part of a sales team servicing all customer needs. - Provide excellent friendly customer service within any store department. - Ability to maintain a positive customer service attitude when dealing with customers, vendors, or associates. - Report directly to the Operations Manager. - Produce quotes, material lists and follow up on customer...

  • Counter Sales Associate Rexel Canada Electrical

    6 days ago

    Kentville, Canada Electrical & Automation Industry Careers Full time

    **Rexel Canada** Electrical Inc. is a world leader within the electrical distribution market. We operate in 38 countries, conduct business through a network of 2,300 branches and rely on the support of 30,000 employees internationally to provide electrical solutions and equipment within the industrial, residential, and commercial sectors. Throughout the...

  • Recreation Therapy Associate

    6 days ago

    Kentville, Canada Nova Scotia Health Authority Full time

    **Req ID**:148671** **Company: Nova Scotia Health** **Location**:Western** Zone, **Valley Regional Hospital** **Department**:OPWZ Medical B Stroke Unit** **Type of Employment**:Permanent** **Hourly PT** (**70%** FTE) x **1** position(s)** **Status: CUPE** **Healthcare** Position** **Posting Closing Date**:1-Feb-23** Nova Scotia Health is the largest...

  • Customer Enrollment

    2 weeks ago

    Kentville, Canada LEGRAD Groups Full time

    **What’s in it for you?** - Hybrid office with remote flexibility - Weekly Pay and Uncapped Commission - $60k plus first year average income - Residual Income - Exceptional commission rates - Trips, Training Incentives/Events and other benefits - Paid Training **Requirements**: - A winning attitude and determination to succeed - Willingness to go above...

  • Customer Service Representative

    6 days ago

    Kentville, Canada BMO Financial Group Full time

    26 Aberdeen Street Kentville Nova Scotia,B4N 2N1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    2 weeks ago

    Kentville, Canada BMO Financial Group Full time

    26 Aberdeen Street Kentville Nova Scotia,B4N 2N1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Recreation Therapy Associate

    6 days ago

    Kentville, Canada Nova Scotia Health Authority Full time

    **Req ID**:157756** **Company: Nova Scotia Health** **Location**:Western** Zone, **Valley Regional Hospital** **Department**:OPWZ Medical B Stroke Unit** **Type of Employment**:Permanent** **Hourly PT** (**70%** FTE) x **1** position(s)** **Status: CUPE** **Healthcare** Position** **Posting Closing Date**:22-Jun-23** Nova Scotia Health is the largest...

  • Sales Associate

    1 week ago

    Kentville, Canada Frasers Pro Home Center, Kentville Ind. Park Full time

    **About us** **We are a Building Supply Store located in the Kentville Industrial Park. We serve the surrounding community with their building supply needs.** **Responsibilities**: - Daily sales transactions for customers. - Basic knowledge in standard building practices. - Will be required to special order product for customers as requested. - Assist...

  • Cashier/customer Service

    6 days ago

    Kentville, Canada Frasers Pro Home Center, Kentville Ind. Park Full time

    ''' **Daily duties include but not limited to**: - Operating a cash till - Serving clients on arrival - Answering phones and directing calls as required - Daily transactions include both cash walk in customers and/or serving clients with charge accounts. - Processing payments on accounts - Processing Air Miles when applicable **The store hours of Operation...

  • Cashier/customer Service

    1 month ago

    Kentville, Canada Fraser's Pro Timbermart Full time

    **Salary**: From $15.00 per hour Shift: - 8 hour shift Ability to commute/relocate: - Kentville, NS: reliably commute or plan to relocate before starting work (required) **Experience**: - Customer service: 1 year (preferred) Shift availability: - Day Shift (preferred) Work Location: In person