Casual Receptionist

**Job Advertisement - Casual Receptionist**

**Who Are We?**

Founded just outside of Vancouver, Canada in 1979, Regency Fireplace Products has grown to be a world leader in the design, manufacture, marketing and sales of hearth products. From an entrepreneurial start-up business, we’ve grown into a sophisticated organization of more than 400 employees across Canada, the United States and Australia; supplying over 2000 retailers around the world. In 2016, we became a member of the NIBE Group, a global company that develops and manufactures intelligent, energy-efficient indoor comfort solutions for all types of properties. We create amazing fireplace products focusing on our Brand Promise: Service | Reliability | Quality | Innovation. Simply put, our vision is: _To provide sustainable comfort and ambience that enriches everyday lives_

**Who works here?**

At Regency, our vision has always been creating the finest of fireplace products With an ever-growing demand for our products, our ISO-9001:2015 certified head office campus includes a 240,000 square feet manufacturing facility with state-of-the-art robotic technologies and our own R&D Innovation Center, right next door. We operate with a flat organizational structure which allows our employees to contribute to strategic initiatives. We’re a diverse group of forward thinkers. We’re passionate and we care about the environment and sustainability. We’re on a mission to continue to create highly efficient and stunningly beautiful fireplaces.

**JOB SUMMARY**:
In this dynamic, fast-paced environment, the **Casual Receptionist** is Responsible for presenting a professional image for the company in all aspects of reception, administrative and clerical functions. This is an **on-call casual position**.

**DUTIES & RESPONSIBILITIES**:

- Maintain professionalism and act in a manner consistent with FPI mission and guiding principles
- Follow all Health & Safety programs; actively participate in Health & Safety training with the purpose of gaining knowledge and understanding
- Contribute to a positive work environment focusing on Lean and continuous improvement initiatives
- Answer and direct telephone calls from a busy multi-line switchboard
- Greet and make preparations for all incoming visitors
- Receive, sort, and distribute all incoming faxes
- Prepare all outgoing Canadian, US and International mail in a timely manner
- Ensure the timely processing of all incoming mail, including stamping, sorting and delivering to the appropriate departments
- Arrange for local, national and international couriers as required (includes packaging items and preparation of commercial invoices)
- Order and maintain courier, office and coffee supplies
- Maintain postage meters and postage supplies
- Assist various departments (HR & Marketing) with projects as needed
- Perform data entry, including mailed in warranty cards and act as the backup for warranty orders
- Other related duties as assigned

**QUALIFICATIONS & SPECIFICATIONS**:

- **Abilities/Skills/Knowledge**_
- Strong organizational skills; able to prioritize and effectively manage multiple tasks simultaneously
- Excellent communication skills (written/verbal) in English, with an emphasis on Professionalism & Customer Service
- Strong ability to build relationships (team player)
- Able to maintain adaptability, while working with structured business processes
- Strong working knowledge of a variety of programs, including Excel, Outlook, and Word
- Demonstrated attention to detail and problem solving skills
- **Education/Training**_
- High School diploma or equivalent required
- **Experience**_
- Minimum 2 years related office experience required

**Why work at Regency?**
- Be part of a **team** of incredibly **talented**, **passionate**, and **inspired** people setting the standard of creating **quality** fireplace products that bring people together
- Have fun with our team Get a group together to take part in our **team building** or **health & wellness** activities. Some past activities have included: Skiing/Snowboarding, Half Marathons, Go-Karting, a round of golf, and more.
- Love our products as much as we do? Take part in our **Employee Purchase Program** and enjoy our products in yours or a family members home
- Each person plays a critical piece in our organization, and we understand how much impact employees can make in their work. We **recognize employees** for their contributions through service awards, our peer recognition program, and spot awards, for special projects and over achievement.

**HOW TO APPLY**:

- Fax: +1-604-952-6638

**Job Type**: Casual

**Salary**: $21.50-$26.50 per hour

Schedule:

- Monday to Friday
- On call

Work Location: In person