Customs Clerk

2 weeks ago

Montréal, Canada AXXESS INTERNATIONAL INC Full time

Axxess is a family owned and operated customs broker and international freight forwarder serving importing and exporting companies since 1998.

Our team members make a difference through the personalized service they provide to our clients. They are competent, respectful, caring and enjoy taking on new challenges

At Axxess, we are committed to supporting our new recruits as they get started We will train and support you throughout your career to develop your full potential.

Interested? We are looking for our next** Clerk **to join the **US **Customs** department

**You will enjoy new benefits such as**:

- Coaching and training provided by Axxess
- The possibility of telecommuting 2 days a week
- Group insurance
- RRSPs with employer contributions
- Employee Assistance Program
- 7 personal days in addition to annual vacation

**Your main tasks will be**:

- Coordinate the customs clearance of shipments.
- Review in detail all shipment documentation to confirm accuracy.
- Maintain effective relationship with clients and answer inquiries and provide guidance.
- Tracking status of shipments and keeping clients/agents advised of status.
- Ensure shipments are released in a timely manner by communicating with various parties involved.
- Assist other team members as needed to ensure timely completion of work.
- Follow up on client’s requests.
- Perform billing function including preparing client invoice and all required support documents.
- Other related tasks relate to the department.

**What we are looking for**:

- You have experience in customer service and data entry.
- You are bilingual in French and English, so you can communicate with future colleagues and customers across Canada and around the world.
- You are comfortable using Excel, Word and Outlook.
- You are autonomous, resourceful and proactive.
- The use of the masculine gender in this job offer is only intended to lighten the text._
- Axxess International values the diversity of the people we hire and serve. For the company, diversity means fostering a work environment where individual differences are recognized, appreciated, respected and valued in order to develop the full potential and build on the talents and strengths of each individual._

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