Risk Management Specialist

3 weeks ago

Vancouver, Canada PHSA Full time

**Risk Management Specialist**

PHSA Corporate

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Risk Management, the Lead, Risk Management, is responsible for providing leadership, facilitation and supportive direction in the development and ongoing monitoring of risk management. Identifies and analyzes risk issues including data management and business projection analysis. Provides expertise, guidance and advice to program staff on areas of risk management, including risk analysis, new guidelines, and interpretation of corporate policy for the designated program area.

**What you’ll do**
- Leads program staff including designated area managers and directors in developing, implementing, and evaluating risk indicators to improve quality outcomes and performance; prioritize quality initiatives based on program functions, needs and performance measurement system.
- Proactively educates, guides, and advises program staff on risk analysis, risk management program, regulatory issues, new statutes and/or guidelines, corporate policy interpretation and safety, quality, and risk management activities. Leads risk analysis of risk issues that arise in the day to day operations of the designated program area.
- Ensures timely reporting of liability events to Health Care Protection Program through the Patient Safety Learning System (PSLS). Maintains data management in PSLS to for comprehensive reporting at the request of the Director or designate.
- Completes business analysis of data to provide a variety of reporting metrics including but not limited to workload projections.
- Participates in Critical Patient Safety Event Reviews and Quality Reviews as directed by the Director, Risk Management, using proven incident investigation tools such as root cause analysis, failure modes effect analysis etc. and, external authority reviews, as applicable ensuring properly constituted reviews are established (section 51 of Evidence Act, solicitor-client privilege).
- Monitors external legal expenses and reports of variances, providing remedial action and recommendations.
- Coordinates legal interviews and consults with external legal counsel and staff in preparation of litigation.

**What you bring**

**Qualifications**:

- A level of education, training and experience to a Bachelor’s degree in Business Administration, Health Administration, a related health discipline or other relevant area and a minimum of five years of experience in the program area. Additional experience in leadership and quality and safety would be considered an asset.

Skills & Knowledge
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
- Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
- Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position)

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