Delivery Consultant Lead

4 weeks ago

Toronto, Canada CT Corporation Full time

**Help us boldly shape retail in Canada**

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business - and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

The Delivery Consultant Lead, Dealer Relations Strategic Initiatives, is responsible for developing and executing key strategies to enhance Dealer Relations capabilities to deliver best-in-class support to the Dealer network. This individual possesses strong cross-functional collaboration skills that will inform their work alongside Dealer Relations teams to develop roadmaps and execution plans. They are responsible for ensuring quality delivery of projects, initiatives, and tactics.

At Canadian Tire we work flexibility embracing ‘Hybrid’ whereby individuals utilize a combination of working at a CTC campus and or virtually in service of outcomes. Determined by managers, decisions around work location will be made based on business and team needs and grounded in a desire to support individual well-being and personal needs. Our goal is to empower teams and individuals to make the right decisions for them, and we expect that to look different for everyone.

**What you will do**
- Work closely with stakeholders across Dealer Relations to identify and catalogue process efficiency opportunities that will support Dealer Relations objectives and the Dealer network
- Help create Strategic Initiatives roadmaps for implementing efficiencies
- Work closely with Strategic Initiatives team to complete and deliver various projects
- On an as-needed basis, provide project support for key corporate priorities which require Dealer Relations support

**Who you are**

We are looking for individuals who are:

- Agile and innovative, with the ability to work in an environment of change and ambiguity to help us take bold, strategic moves in this rapidly evolving retail environment
- Creative thinkers who take initiative and are capable of building, launching, and managing projects/programs that drive results for Dealer Relations and the Dealer Network
- Outcome focused, critical thinkers with the ability to analyze and visualize to ensure continuous improvement
- Collaborative, team players with superior influencing skills, who build relationships easily across various stakeholder groups to move initiatives forward

If you are curious, ready to take on new challenges and open to doing things differently to help us evolve rapidly, then this is the place to be.

**What you bring**
- Demonstrated ability to work in an evolving environment and to build stakeholder relationships to meet strategic goals through collaboration, influencing and problem-solving skills
- Demonstrated understanding of how decisions are influenced and made with the ability to deliver results
- Expertise in data analytics to ensure quality and accuracy of data, the ability to process data and present it to help the Dealer Relations team make informed decisions
- Critical thinking skills: able to make quantitative conclusions based on numbers, trends, and data
- Previous experience in process improvement, project management and change management
- Identify, plan, and implement changes to process to improve productivity and reduce costs
- Understanding of how to transition from discussion and planning to successful execution of initiatives
- Knowledge of Canadian Tire’s unique Dealer model and CTR store operations considered an asset
- University or College degree considered an asset
- Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart - these are some of the many reasons why Canadian Tire Corporation is one of _Canada’s Best Managed Companies _. _
- To learn more about this team and the Canadian Tire family of companies follow us on _LinkedIn _. _

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