Census Specialist

2 months ago


White Rock, Canada Monark Full time

**Job Summary**:
Revenue Cycle Census Specialist completes accurate and timely essential tasks within the revenue cycle management department in addition to supporting other company strategies & goals. This position serves to be essential in providing outcome-based performance for the department by completing tasks accurately & efficiently. Other supportive functions may include assisting other intercompany or third-party vendors in tasks which influence positive outcomes of the revenue cycle management department. Occasional communication occurs with patients, families, contracted facility staff, insurance payers and companies third party vendors which requires a high degree of customer service and professionalism.

The Census Specialist reports to the Revenue Cycle Manager. This position supports the organization by providing accurate data management related to revenue cycle process in accordance with Local, State, and Federal laws and regulations.

**Essential Functions**
- Completes accurate & timely census management processes.
- Positively contributes to department outcomes-based performance.
- Completes any required training and optimizes performance of all tasks.
- Efficiently & effectively manages time.
- Participates in continuous process improvement to assist department and company achievement of goals.
- Exhibits a high degree of customer service and professionalism.
- Follows standard operating procedures.
- Assists in other duties as assigned.

**Qualifications**
- Experience in healthcare preferred.
- Strong interpersonal and organizational skills.
- Excellent customer service skills.
- The ability to work in a fast-paced multi-task environment.

**Knowledge, Skills, and Abilities**
- Possess the ability to positively approach all department related tasks to meet or exceed departmental goals.
- Possesses or proactively obtains knowledge of payers, billing, and regulatory compliance required for job related activities and performance.
- Strong collaborative skills that foster positive performance to achieve or exceed department goals.
- Positively engages in change.
- Engages in process improvement.
- Follows policies and procedures of the company.
- Exhibits ethics and integrity.