Customer Service, Ramp, and Cargo Agent

3 weeks ago


Powell River, Canada PACIFIC COASTAL AIRLINES LIMITED Full time

Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations in beautiful province of British Columbia.

**Responsibilities**:

- Check-in passengers, issue boarding passes, verify immigration documents
- Check baggage and collect excess baggage/overweight charges
- Answer calls, book, change and cancel flight reservations
- Resolve service disruption issues such as canceled or missed flights, determining alternative flight options
- Execute deplaning and boarding processes, ensuring a safe, on-time departure
- Process cargo shipments
- Marshall, de-ice, and anti-ace aircraft
- On-load and off-load passenger luggage, cargo, containers/pallets, etc.
- Possess an excellent understanding of company products, services, processes, and guidelines and promote them at all times
- Commitment to providing a safe, stress-free, and friendly passenger experience
- Deliver service standards in accordance with Pacific Coastal Airlines philosophy
- Other duties as assigned

**Qualifications and Competencies**:

- Experience in customer-facing role
- A valid driver's license
- Ability to work under pressure with mínimal supervision
- Clear and effective communication skills with a demonstrated ability to have difficult conversations
- Ability to work in a time-sensitive, ever-changing environment where multitasking and problem-solving are key attributes
- Comfortable using computers, credit, and debit machines
- Able to work outdoors during inclement weather conditions
- Flexible to work any day of the week, including weekends, evenings, holidays and/or irregular shifts
- Must represent Pacific Coastal Airlines in a professional manner to our partners, vendors, and customers
- Must be able to obtain and maintain designated security clearance
- Capable of lifting up to 70 pounds

Why Pacific Coastal Airlines?
**Company Culture**: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.
**Travel Benefits**: We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, WestJet, Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines, and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.
**Employee Programs**: We have employee recognition and reward programs, a milestone service recognition program, and employee appreciation events throughout the year.



  • Powell River, Canada PACIFIC COASTAL AIRLINES LIMITED Full time

    Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the provinces of British Columbia and South Alberta. **Responsibilities**: - Check-in passengers, issue boarding passes,...


  • Powell River, Canada PACIFIC COASTAL AIRLINES LIMITED Full time

    Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the provinces of British Columbia and South Alberta. **Responsibilities**: - Check-in passengers, issue boarding passes,...


  • Powell River, Canada PACIFIC COASTAL AIRLINES LIMITED Full time

    Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the provinces of British Columbia and South Alberta. **Responsibilities**: - Check-in passengers, issue boarding passes,...

  • Customer Service Agent

    6 months ago


    Powell River, Canada Harbour Air Group Full time

    NOW HIRING CUSTOMER SERVICE AGENT, Powell River **Do you enjoy working with a close team of supportive professionals? Do you want to commit to an organization with an outstanding record for safety and reliability? Are you searching for an employer who provides amazing perks and works hard to provide a work-life balance for their employees? If so, look no...

  • Customer Service Agent

    6 months ago


    Powell River, Canada Westview Drycleaners and Laundromat Full time

    Education: No degree, certificate or diploma - Experience: Will train **Screening questions**: - Are you available for shift or on-call work? - Are you currently legally able to work in Canada? - Do you currently reside in proximity to the advertised location? - Do you have previous experience in this field of employment? **Financial benefits**: -...


  • Powell River, Canada Pacific Point Market and Suites Full time

    Pacific Point Market Wage negotiable - part or full time permanent Pacific Point Market and Suites has openings for Part or Full Time Permanent Employees. These roles are available in all areas of the Market. Job Duties and Responsibilities could include Customer Service, cash handling, health & safety, receiving and stocking shelves, deli prep, produce,...


  • Powell River, Canada Pacific Point Market and Suites Full time

    Pacific Point Market Wage negotiable - part or full time permanent Pacific Point Market and Suites has openings for Part or Full Time Permanent Employees. These roles are available in all areas of the Market. Job Duties and Responsibilities could include Customer Service, cash handling, health & safety, receiving and stocking shelves, deli prep, produce,...

  • Letter Carrier

    3 months ago


    Powell River, Canada Canada Post - Postes Canada Full time

    Job Requisition Id: 184753 Business Function: Delivery Agent or Letter Carrier Primary City: Powell River Other Location(s): Province: British Columbia Employment Type: Temporary - New Employment Status: Temporary Language Requirement: English Essential Number of Vacancies 2 **Salary**: $22.68 per hour Job Closing Date (MM/DD/YYYY): 09/27/2024 Canada Post...


  • Powell River, Canada BC Ferries Full time

    **CUSTOMER SERVICES ATTENDANTS** Saltery Bay Seasonal As a casual on-call Customer Service Attendant, you prepare and serve a variety of foods and beverages including assisting in the preparation and presentation of menu items; taking passenger orders; ensuring cleanliness and readiness of passenger and kitchen areas; performing housekeeping and major...


  • Powell River, Canada BMO Financial Group Full time

    4729 Marine Avenue Powell River British Columbia,V8A 2L2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...

  • Cargo Handler

    6 months ago


    Campbell River, Canada Vancouver Island Air Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Work site environment**: - Outdoors - Noisy - Cold/refrigerated - Hot **Tasks**: - Position passenger loading stairs and operate aircraft cargo doors - Co-ordinate activities with other work units or departments - Sort and load cargo and passenger baggage according to...


  • Powell River, Canada Pacific Point Market and Suites Full time

    Requirements: Are you mature and reliable with good communication skills and a strong work ethic? Do you have a genuine love of working with people? Are you positive, friendly and social with customers as well as team members? Can you work independently and perform a dynamic role that requires you to multi task? Can you operate a computer and do basic math?...

  • Base Supervisor

    2 months ago


    Powell River, Canada PACIFIC COASTAL AIRLINES LIMITED Full time

    Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations in a beautiful province of British Columbia. Base Supervisor is a functional leadership position responsible for providing supervision, direction training...


  • Powell River, Canada Canadian Tire Full time

    Education: No degree, certificate or diplomaExperience: Experience an assetWork settingRetail businessTasksAccept cash, cheque, credit card or automatic debit paymentOperate cash registerProvide advice about merchandiseAdvertise and/or promote products, sales or servicesProvide customer serviceAssist in display of merchandiseGreet customers and discuss type,...


  • Powell River, Canada Canadian Tire Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork settingRetail businessTasksAccept cash, cheque, credit card or automatic debit paymentOperate cash registerProvide advice about merchandiseAdvertise and/or promote products, sales or servicesProvide customer serviceAssist in display of merchandiseGreet customers and discuss type, quality...


  • Powell River, Canada Canada Post - Postes Canada Full time

    Numéro de la demande d’emploi : 184753 Fonction administrative : Agent de livraison ou Facteur Ville principale : Powell River Emplacement(s) supplémentaire(s): Province : Colombie-Britannique Type d’emploi : Temporaire - Nouveau Statut d’emploi : Temporaire Exigences linguistiques : Anglais essentiel Nombre de postes vacants : 2 Salaire : $22.68 par...


  • Powell River, Canada BC Ferries Full time

    Job Description: **CUSTOMER SERVICES ATTENDANTS** Saltery Bay Seasonal As a casual on-call Customer Service Attendant, you prepare and serve a variety of foods and beverages including assisting in the preparation and presentation of menu items; taking passenger orders; ensuring cleanliness and readiness of passenger and kitchen areas; performing...


  • Swan River, Canada Windsor's Service Ltd Full time

    OverviewWelcome to Windsor's Service Ltd, a leading provider of fuel and convenience services. We are currently seeking a highly motivated and customer-focused Service Station Attendant to join our team.Job DescriptionThe successful candidate will be responsible for ensuring a seamless customer experience at our service stations. This will involve refueling...


  • Peace River, Canada Nova Hotels Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Agent. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring guest satisfaction, and maintaining a positive reputation for Nova Hotels.

  • Front Desk Agent

    6 months ago


    Fall River, Canada Inn On The Lake Full time

    As the Guest Service Agent at Inn On The Lake you will be responsible for offering exceptional customer service. A courteous and professional manner is essential to create a positive guest experience during their stay. The agent will be responsible for working with a Multi-line switchboard, Word processing software, Database software, Computerized...