Crisis Intervention Worker

7 months ago

Sherwood Park, Canada A Safe Place Full time

**POSITION TITLE**: Crisis Intervention Worker
**REPORTS TO**: Care Team Supervisor

**LOCATION**: Sherwood Park, Alberta
**STARTING DATE**: As soon as position is filled

**TERMS OF EMPLOYMENT: Permanent P/T**
**Shifts:.5 FTE 4 on, 4 off, 5pm-10pm**

**A Safe Place **provides support and resources to overcome domestic abuse. The Strathcona Shelter Society operates an emergency shelter for women and children, a crisis and family violence information line, community outreach, and public education to end domestic violence in our community.

**Position Overview**

The Crisis Intervention Worker (CIW) is primarily the first point of contact for women, with or without children, who are accessing services; it is essential that CIWs are welcoming and supportive. In their shelter-based role, the CIW works collaboratively with other members of the Client Care Team to ensure the safety and well-being of those residing in the shelter. Given that they are scheduled 24/7 they also provide crucial continuity of care and basic need supports for the women and children.

**What You Will Do**

1. Provide telephone support, information and referrals to clients accessing the 24/7 crisis help line.

2. Assess client eligibility for admission and complete intakes when appropriate.

3. Support clients to develop a Safety Plan.

4. Maintain accurate and comprehensive written documentation of client interactions.

5. Maintain communication with other members of the team according to established procedures.

6. Provide for the safety of shelter residents according to established procedures.

7. Complete routine household tasks and supervise children as required.

Complete administrative tasks as necessary for your position (i.e. timesheets, expense and mileage reports etc.)

Attend staff and team meetings as appropriate

Work collaboratively with all other ASP Employees to provide consistent services and supports to clients in shelter

Follow established Shelter Policies and Procedures and relevant legislation

Other job-related tasks as required

**Who You Are**

You value compassion, connection, innovation, and inclusivity.

You believe individuals and families have the right to safety and security.

You are non-judgmental, empathetic, compassionate, and empowering.

You communicate clearly and concisely and understand the importance of timely communication.

You value continuing education and professional development to further your knowledge in the field.

You actively work with colleagues and management to advance the mission and vision of the agency.

You possess a working knowledge of the dynamics of family violence and the impacts of trauma.

You have experience working with individuals and families experiencing domestic violence and crisis.

**Qualifications and Requirements**

1. Social Work Diploma/Degree or equivalent.

2. Previous experience working within the area of family violence.

3. A commitment to client focused, culturally appropriate and trauma informed practice.

4. Experiencing facilitating psycho-educational and support groups is considered an asset for this position.

Mandatory registration with corresponding applicable professional governing body (i.e.: ACSW, PCAP, etc**.**).

Police Intervention Record Check with Vulnerable Sector Check, and Child Intervention Check.

Current First Aid/CPR Certification

ASIST Suicide Intervention Training (or willingness to complete)

Trainings in (or willingness to complete):

- Trauma-Informed Practice
- De-escalation
- Brain Story Certification
- Danger Assessment
- Cultural Competency
- FOIP
- Others as identified or deemed necessary

Proficiency in reading, writing and speaking in English.

Strong computer aptitudes - Microsoft Office. Experience with Outcome Tracker considered an asset

Demonstrated ability to think critically, problem solve and de-escalate situations in a fast-paced environment that requires the prioritization of tasks

**HOW TO APPLY**
- We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status._

**Job Type**: Part-time

Pay: From $22.94 per hour

Expected hours: 20 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Sherwood Park, AB T8H 2T2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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