Business Analyst

2 months ago

Winnipeg, Canada Canadian Pacific Full time

**PURPOSE OF THE POSITION**:
**POSITION ACCOUNTABILITIES**:

- Support of all L2C systems including SAP Transportation Management (Rate Maintenance, Rate Application, Quoting, Contracting), CPKC Customer Portals, and rail industry custom Rate Management systems
- Gather requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, design thinking, task and workflow analysis
- Reviews and analyzes system problems to identify solutions or recommendations
- Work with business teams to understand and document business process requirements, analyzing and validating for automation feasibility; assisting the core automation team in creating the business case
- Perform testing, identify issues with respect to solution performance, communicate required changes to development team and track resolution
- System requirement identification and documentation analysis
- Plan and facilitate workshops to identify and validate requirements with IS and business stakeholders in support of projects and opportunities
- Build knowledge of the organization, processes, and customers
- Solve a range of straightforward problems; analyze possible solutions using standard procedures
- Receive a moderate level of guidance and direction
- Leads process mapping/modeling and translates requirements into design
- May be required to work irregular hours (weekends, after business hours)
- May be required to perform on call duties
- Ability to adjust to changing priorities and manage customer/stakeholder expectations
- Leverages best practices and knowledge of internal or external business issues to improve products or services; Solves complex problems; takes a new perspective using existing solutions

**POSITION REQUIREMENTS**:

- Bachelor's Degree Business Administration, Management, or Information Technology related discipline
- Experience with SAP Modules with a preference for TM module
- Experience with Customer Web Portals
- Business analysis or project management, or equivalent experience
- Process mapping and project management methodology
- Ability to communicate effectively, strong written and oral skills to respond to internal and external requests for information
- Strong problem solving, organizational and planning skills

**NICE TO HAVE**:

- Experience within the rail transportation industry and rail pricing strategies
- Experience with Salesforce
- Working with business stakeholders regarding process, procedure and policy development or creation
- Knowledge of EDI REN interface
- Strong communication skills in both English and Spanish (both written and spoken)

**WHAT CPKC HAS TO OFFER**:

- Flexible and competitive benefits package
- Competitive company pension plan
- Employee Share Purchase Plan
- Performance Incentive Program
- Annual Fitness Subsidy
- Part-time Studies Program

**ADDITIONAL INFORMATION**:
As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

**Background Investigation**:

- Criminal history check
- Reference check

**Management Conductor Program**:
Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.
- Req ID: 102324
- Department: Information Services
- Job Type: Full-Time
- Position Type: Non-Union
- Location: Winnipeg, Manitoba
- Country: Canada
- % of Travel: 0-10%
- # of Positions: 1
- Job Grade: 5
- Job Available to: Internal & External

LI-HN2

**#LI-ONSITE

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