Optical Sales Associate

7 months ago

Toronto, Canada HealthOne Full time

**HealthOne Medical & Wellness**, conveniently located in Toronto's waterfront neighbourhood and steps away from Union station, is seeking an **Optical Sales Associate** to join our growing team

If you have exceptional communication skills and a passion for superior customer service, as well as experience in optical sales & administration, we want to hear from you.

**Responsibilities**
- Engage compassionately with our patients to ensure they feel heard, accommodated, and encounter a 5-start experience at all times.
- Expertly guide clients through the frame selection process as well as provide education on lens and eye care products within your scope.
- Assist optometrists with pre-testing and efficiently handle all desk tasks with pristine attention to detail, including but not limited to appointment scheduling, confirmations, billing & payment, data entry, etc.
- Contribute to smooth clinic flow and overall success of the business by providing reliable administrative support, adhering to policies & procedures and participating in goal achievement.
- Actively seek out opportunities to improve and expand our patients' experience in the clinic, while assisting the management team to maximize clinic performance and growth.

**Why work with HealthOne?**
- Supportive & positive clinic management and multidisciplinary team environment
- Work within a modern 10 000 sq. ft facility in the downtown core
- Regular staff engagement events; themed days, monthly birthday lunch, team building experiences, wellness seminars (with snacks), off-site end of the year celebration, etc.

**Compensation**:

- Competitive hourly rate offered
- Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.)

**Requirements**:

- 1+ years of optical sales & administration experience in a similar environment
- Strong client service skills, solid work ethic, impeccable organizational skills and an ability to manage competing priorities effectively while remaining efficient in your delivery
- Self starter, motivated by goals, and eager to wear multiple hats to be able to grow with us
- Ability to work weekends and evenings, based on business needs

**Nice to Have**
- Experience using a CRM/EMR, specifically Optosys software
- Post secondary education of relevant eyecare-focused program

**About HealthOne**

HealthOne Medical & Wellness is a renowned multidisciplinary health and wellness clinic that brings together 8 departments under one roof. Our clinics in the Harbourfront, North York, and King West (The Well) neighbourhoods will allow us to deliver holistic healthcare to more patients across the GTA and beyond through our Medical, Dental, Rehab, Optometry, Wellness, Mental Health, Skin Clinic and Pharmacy services. Our ultimate mission is to help Canadians live healthy and inspired lives - and YOU can help us achieve this

At HealthOne, we’re all about collaboration, innovation, and inspiration. Our team members are motivated, curious, and value total wellness both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as an professional. If you’re ready to join one of the fastest-growing holistic healthcare teams in Canada, we’d love to hear from you

Within the HealthOne culture, we are committed to treating every employee with dignity and respect. We strive to be fair and just while creating work environments where our employees can be at their best. Employment decisions are based on qualifications, merit, and business need. Requests for accommodation due to a disability or any other protected groups can be made at any stage of the recruitment process and during employment.

**Job Type**: Permanent

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- Day shift
- Evening shift

**Experience**:

- Optosys: 1 year (preferred)
- Optical Sales: 1 year (preferred)

Work Location: In person

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