Inside Sales Coordinator

2 weeks ago

Burlington, Canada Vicwest Building Products Full time

Sales

**CONTRACT TYPE**
Full Time

**LOCATION**
Burlington, ON

Since 1930, Vicwest has been North America’s metal roofing and cladding experts - engineering and manufacturing metal roofing and all type of products relative to building envelope that withstand our harshest climates. Not only are our products environmentally friendly, but our aim is to produce them in the most environmentally responsible way.

This is an exciting opportunity to join one of Canada’s best known building materials suppliers as it embarks on a significant growth journey through new product launches & market penetration. As part of the Kingspan Group, Vicwest has an ambitious sustainability program revolving around the impact of building materials on the environment.

**Position Summary**:
As a key member of the inside sales team at the Burlington branch, you will be required to coordinate and process sales orders, provide technical knowledge and detailed product specifications to meet customer needs. This position will focus on supporting the Industrial, Commercial, and Institutional (ICI) division.

The inside Sales Coordinator (ISC) will bring a passion for customer service with a mind toward top and bottom-line growth. The ISC will have a high frequency of contact ICI Customers and will drive account growth through exceptional customer service.

The Inside Sales Coordinator reports directly to the Inside Sales Supervisor.

**Key Accountabilities**:
Sales Growth: As part of the Sales team, driving sales growth by educating, offering, upselling additional Vicwest products to customers for their orders.

Order Processing & Coordination: Maintaining ongoing contact with customers as orders are processed, produced and shipped to the correct destination, on time and in-spec. Working with all internal stakeholders to ensure there are no delays in the sales process.

Support Territory Managers: Provide ongoing support to Territory Managers / Outside Sales Reps in maintaining SalesForce (CRM) Projects, Opportunities and Contacts.

**Skill, Education, and Experience***:

- Post-secondary education in Business, Sales, Administration, Construction Engineering technology or related field.
- Good understanding of the Construction or Manufacturing industry.
- Exceptional Customer Service skills and attention to details.
- Demonstrate a strong ability to manage multiple requests and orders, and delivery timelines.
- Demonstrated ability to think strategically and tactically
- Curious, solutions-based mindset
- Developing trust relationships with customers by providing efficient and pro-active inside sales support.
- Excellent written and oral communication skills with an aptitude for building relationships with professionals both externally and internally
- Strong business acumen
- Computer proficiency in MS Office.

**Interested in joining our fun and friendly team?**:

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