Assistant Food and Beverage Manager

2 weeks ago

Ottawa, Canada Ottawa Hunt & Golf Club Full time

Position**:Assistant Food and Beverage Manager**

Supervisor: Director of Food and Beverage

Department: Food and Beverage

**Salary**: Commensurate with experience

**MISSION STATEMENT**:
The Food and Beverage department at the Ottawa Hunt and Golf Club is committed to

provide the members and their guests "Excellence in Service". Simply put, it is our duty

to provide high quality products and service standards that will exceed the expectations

of our members.

**JOB SUMMARY**:
Responsible for the management of the Food and Beverage service areas including all

employees who work in those areas.

Trains and manages all Food and Beverage employees with assistance of the supervisors.

Maintains bar and dining room inventory and is responsible for ordering supplies.

Supports the F &B areas when required with supervision and assistance.

**KNOWLEDGE, SKILLS & ABILITIES**:

- Excellent customer service and employee relations skills
- Strong supervisory/leadership skills
- Mentor the team to deliver a polished service experience
- Knowledge in the proper use of cleaning and sanitation chemicals
- Knowledge of tending bar, cashiering, hosting, bussing, and service
- Good cash handling skills
- Ability to work a varied schedule
- Must have knowledge of pos systems, ADP and related scheduling procedures.
- Ability to work as part of a management team
- Strong customer service skills

**ESSENTIAL FUNCTIONS**:

- Manages and trains the serving staff
- Handles member relations
- Sets work schedules for service employees
- Orders and maintains inventories for all bar and dining room supplies
- Verifies service employees' ADP hours
- Observes and evaluates employees' performances to devise methods for

improving efficiency and guard against theft and wastage
- Recommends hiring or termination of personnel to management
- Works closely with the kitchen staff to maintain food quality and a smooth flow

of products and service from kitchen to customer
- Works with the chefs to facilitate meal requests
- Responsible for timely menu and wine list changes
- Implement and monitor control procedures
- Organizes all service delivery for all member & non-member events

**GENERAL**
- Reports to the Director of Food and Beverage and is accountable for results in all

areas
- Acts when required as the clubhouse communication lead with the pro shop,

agronomy and administration staff and attends all required meetings.
- Develops effective industry networks.
- Attends Health and Safety committee meetings as management representative
- Exemplifies the service standard for the clubhouse
- Maintain teamwork and good work ethics with your colleagues and all other

departments.
- Have a complete understanding of the Club policies, collective agreement, rules

and regulations as outlined in the Employee Handbook.
- Be aware of the basic rules of sanitation and hygiene, safety, breakage and

accident prevention.
- Practice safe work habits and know and understand the Health and Safety policy

of the Ottawa Hunt and Golf Club.
- Treats all employees with respect and attempts to have a good working

relationship with all employees.

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- RRSP match

Schedule:

- Day shift
- Night shift
- Overtime
- Weekend availability

**Experience**:

- Hospitality: 5 years (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

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