Graduate Affairs Assistant

5 months ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: Level M

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Faculty of Health Sciences (FHS) is a large, diverse, and comprehensive unit, comprised of six Schools (Nursing, Kinesiology, Health Studies, Physical Therapy, Occupational Therapy and Communication Sciences and Disorders), a large Interdisciplinary Graduate Program in Health and Rehabilitation Sciences and four Research Centres. The Faculty has more than 3,200 undergraduate students and more than 800 graduate students (200 PhD students).

**Responsibilities**:
The Graduate Affairs Assistant is responsible for supporting the effective and efficient administration of the graduate program within the School of Physical Therapy in the Faculty of Health Sciences under the direction of the Manager, Rehabilitation Sector Schools, School Director and Graduate Program Chair, Physical Therapy. The Graduate Affairs Assistant will act as a resource for faculty members, current students and the public and will provide information on matters related to the graduate programs including program progression requirements, program eligibility, and graduation requirements. The Graduate Affairs Assistant will act as a resource providing support and guidance regarding University, School of Graduate and Postdoctoral Studies and Physical Therapy School policies and procedures.

**Qualifications**:
**Education**:

- 2 year community college diploma in business Management/Administration

**Experience**:

- More than 1 year and up to and including 2 years
- Experience providing financial and administrative support and customer service; preferably in an academic environment

Knowledge, Skills & Abilities:

- Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
- Demonstrated ability take initiative, to work independently and follow through on work assignments
- Competency to maintain confidentiality and treat sensitive information with discretion
- Ability to establish rapport with people from diverse backgrounds
- Demonstrated ability to understand and resolve external and internal partner issues
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Ability to process information with a high degree of accuracy, and follow formal business practices with high attention to detail
- Ability to understand, interpret, and effectively communicate University guidelines, policies and practices to key stakeholders
- Ability to multi-task and maintain an organized and effective personal work environment
- Adapts readily and effectively to changing priorities and demands
- Personable and courteous in working relationships with colleagues, faculty members, students and the public
- Judgment and creative problem-solving skills with a consultative and collaborative approach to addressing issues
- Strong mathematical and analytical skills to complete accurate calculations
- Ability to interact professionally with students, staff, faculty, and other members of the University community
- Ability to work independently and effectively as a member of the team to achieve department goals
- Familiarity with academic calendar and programs offered at Western preferred
- Familiarity with Western policies and guidelines preferred

**Union Statement**:
**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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