Enterprise Systems Administrator, Business Solutions

5 months ago

Winnipeg, Canada University of Winnipeg Full time

The Business Solutions team at The University of Winnipeg works closely with clients to identify ways in which the adoption of technology can streamline processes, enhance the student experience, and further the mission of the University. The team determines the business requirements and creates the functional design for new software and enhancements to existing software solutions.

The **Enterprise Systems Administrator is a full-time continuing** **position** that acts as the primary guardian for UWinnipeg’s enterprise systems. The incumbent is focused on ensuring system quality, availability, performance, and integrity. This individual takes a lead role in recommending, advocating for, and developing policies and procedures that support IT Service Management best practices.

**Responsibilities**:

- Oversees the administration of enterprise systems supporting various groups across the technology sector.
- Determines and implements system setup and configuration requirements.
- Oversees and facilitates (or delegates) the resolution of all technical issues associated to the systems.
- Collaborates with vendors, Director, and technology sector leaders to plan and lead the implementation of major technical or functional upgrades.
- Leads and facilitates (or delegates) operational tasks including system maintenance and security modifications.
- Acts as the main point of contact with vendors for technical issues, and for monitoring functional updates/upgrades.
- Analyzes and makes recommendations to troubleshoot complex technical issues.
- Writes technical procedural documentation.
- Administers (or delegates) user security and access to systems.
- Leads and facilitates (or delegates) the daily technical operations of the SIS and other enterprise systems.
- Participates in the development and maintenance of a disaster recovery plan.
- Coordinates the execution of disaster recovery plan tasks as they relate to systems administration.
- Leads and facilitates (or delegates) the creation and maintenance of system integrated non-Production environments for quality control, testing and project needs.
- Provides consulting to team members with respect to non-Production environments and makes recommendations.
- Ensures that the accepted and intended use of non-Production environments is adhered to.
- Ensures the adaptability and flexibility of system components to enable ease of integration.
- Must remain current on the use of system, database, and analysis tools.
- Understands and communicates the impacts of system changes as they relate to sustainability prior to implementation.
- Work in partnership with the Technology Infrastructure group to ensure that server and network maintenance requirements are consistently adhered to ensure high system availability.
- Prior to implementation, ensures that all required levels of testing have been completed to a satisfactory degree and that the required documentation is complete.
- Leads and facilitates (or delegates) security audits to maintain system integrity.
- Determines nature of systems problems, seeks approval for a proposed solution, documents and implements the approved solution.
- Participates in the development of technical data architectures.
- Prepares and maintains a skills inventory for Enterprise Systems Administration
- Effectively plans and prioritizes work for junior associates, delegating tasks, conveying clear goals and monitoring progress.
- Mentors and trains junior associates/assistants or administrators.
- Provides constructive, relevant feedback in a timely manner, and performs performance management for direct reports.
- Contributes to performance management and/or appraisals of others.
- Provides training workshops with prepared materials including scenarios and manuals.
- Provide backup/operational support to the LMS System Administrator.

**Qualifications**:

- University degree in computer science or related discipline, or community college diploma program completion in computer science
- Expert knowledge of SA Valet (the Colleague System Administration tool), with extensive experience in creating new Colleague environments via the cloning methodology.
- Expert knowledge of Colleague User Interface and underlying technologies.
- Extensive experience with Microsoft SQL Server and SQL database structure on an enterprise level.
- Minimum of 5 years’ experience administering an enterprise level financials package.
- Experience with system administration aspects of grants management and housing business support systems
- Project management fundamentals supplemented with at least 10 years of experience working in a project-based environment.
- Experience working in an ITIL environment preferred.
- Expert knowledge of Microsoft Windows server and client environments; IIS and related web technologies
- Working knowledge of SuSe Linux, Tomcat.
- Advanced knowledge of SQL Server
- Knowledge of Unidata, Silverlight, and Microsoft Management Console an

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