Barista
6 months ago
Job Profile and Description
The role of the Barista is to ensure efficient service through the production of all Stella’s beverages. The Barista position ensures that the first and last impression for each guest is presented in the most welcoming manner.
This position will have 100% working knowledge and participation of all previous FOH levels.
Report to - General Manager, FOH Manager and FOH Leads
**Responsibilities**:
- Maintain Manitoba Smart Choices certificate
- Adhere to Manitoba Food Safe requirements to ensure efficient, safe and sanitary food and beverage production, sanitation, receiving, food storage and facility maintenance
- Accountable for the execution of all daily cleaning checklists, weekly cleaning checklists and the general tidiness and cleanliness of the Barista area throughout shift
- Welcome and engage with guests while they are waiting;
- Notifying guests of weekly features or events as instructed by the General Manager
- Replenish baked goods as needed to ensure a full stock at all times
- Greet guests and assist in answering questions while taking their order
- Ensure that every guest is provided with enough information, via suggestive selling techniques, that they may have the best possible Stella’s experience
- Maintain and enforce Stella’s “clean as you go” procedures
- Exhibit exacting personal uniform and personal hygiene standards
- Ensure that all items served are entered into the POS System and that all payment transactions are accounted for accurately
- Make all non-alcoholic and alcoholic beverages according to Stella’s specifications
- Ensure an inventory of product at all times, as it pertains to your daily par list
- Oversee and maintain the cleanliness of the dining room, bathrooms, and entryway
- Ensure that production expediency (ticket times) is maintained under all situations (caveat on Guest safety and Beverage Quality being maintained as first priorities)
- Ensure all takeout and cash handling procedures are being followed
- Answer the phone and ensure accuracy of all take-out orders
- Duties as assigned
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