Guest Services Agent/night Auditor

3 months ago


Aurora, Canada Holiday Inn Express & Suites Aurora Full time

About the Job

At Holiday Inn Express, we’re all about travel that’s simple AND smart.

That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? Check. They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are you?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Services Agent/Night Auditor, you’ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You’ll also create a warm atmosphere that makes our guests feel at home in any location.

Job Details:

- Overseeing the front desk & providing excellent customer service to our guests.
- Greeting guests upon arrival and making them feel welcomed.

Join us and you’ll become part of the family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

**Job Type**: Part-time

Pay: $17.50-$19.00 per hour

Schedule:

- 8 hour shift
- Evening shift
- Night shift

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person


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