Trainer, Employability and Career Development

3 weeks ago


Toronto, Canada Dixon Hall Full time

**Employment Type**: Full-Time (Permanent)
**Department**: Employment Services
**Union**: Included (CUPE)
**Salary**:Level 3 - $26.42/hr
**File #**: 23-ES-03 (1 OPEN)
**Posting Date**: November 23, 2023
**Posting Close**: December 07, 2023

**Vision Mission & Values**

Dixon Hall Neighbourhood Services (DHNS) is committed to a vision of a city where everyone thrives. We create lasting solutions to end poverty, social injustices, and isolation in Toronto. We value respect, diversity, integrity, care and compassion and accountability.

**GENERAL ACCOUNTABILITIES**

Employment and Settlement Services committed to build and maintain the best possible employment service delivery by promoting innovation and best practice, providing consulting services, developing and delivering excellent training for members of our community; engaging employers and business community; and supporting community networks. Reporting to Supervisor for Community Engagement the **Trainer, Employability and Career Development **is an internal resource in the development and dynamic delivery of client training initiatives that support client career development, outreach, coordination and referral initiatives between various services. The training specialists applies adult learning expertise to the planning, design and implementation of wide range or training programs, informational and educational activities to identify and meet staff, client and stakeholder training needs across the programs. Training Specialists will have an extensive background in career counselling, knowledgeable in cutting edge career resources and labour market information.

If you think you match the qualifications we would be thrilled to have you as our Training Specialist-Community Outreach who will be instrumental in taking the Employment & Settlement Services training outreach and development to the next level. You will play a significant role to support your team members, our clients, and program participants in acquiring the skills they require towards employment pathway and self-sufficiency.

**CORE COMPETENCIES**
- Curriculum and Content Development
- Presentation skills
- Facilitation and training, in-person and online
- Analytical Thinking
- Communication
- Networking and Relationship Building
- Problem Solving
- Service Orientation

**DUTIES AND RESPONSIBILITIES**:

- Responsibilities include curriculum development for the Employment and Settlement Services Site that includes materials design and delivery, and ensuring consistent standards for learning and knowledge transfer for all clients/participants.
- Provide employment training to staff in job search techniques, referral skills, career resources and labour market information.
- Develop comprehensive workshop and information session content and delivery models which align with the Employment and Settlement Services objectives.
- Superior skills and excellence in building and maintaining relationship with clients/program participants and members of our community and stakeholders.
- Demonstrable skills and experience in delivering hybrid workshops, training and information sessions across all facets of settlement, employment and job search needs.
- Demonstrate project management competencies to meet training and outreach program targets effectively and efficiently.
- Take active outreach role in establishing partnership, coordinating sessions, workshops, and guest speaker events for Dixon Hall’s program clients and partner agencies’ clients.
- Stay current with knowledge of the latest client training needs, trends, and innovative delivery techniques, and partner agencies programs and services, act as a resource person providing information to team members as identified necessary.
- Establish and maintain the agency's online network platform and database with regular updates.
- Actively participate in meetings and events as relevant to the training and program goals.
- Adhere to agency and program policies and procedures, ensuring the delivery of services aligns with established standards.
- Regularly conduct community needs assessments and develops new workshops and trainings based on those assessments and the various program requirements.
- Collaborate effectively with fellow employees in program development and across different departments, working cohesively to deliver high-quality training and resources.

This job description does not represent a complete account of the duties and responsibilities of the job. Rather, it is a summary of those duties and responsibilities in effect at the time of writing. The role and its responsibilities will evolve as the Agency grows and develops to meet community and client needs. Future responsibilities will include such duties as assigned in keeping with the developing nature of the job.

**POSITION QUALIFICATIONS**:

- A Degree, diploma or equivalent experience in human services, social work, education or training
- Demonstrated knowledge of systemic and p


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