Showroom Associate

**Why Work with Van Gogh Designs?**

Van Gogh Designs is a leading wholesale upholstered furniture manufacturer, crafting quality, locally made furniture since 1993. We pride ourselves on producing one-of-a-kind pieces tailored to our customers' specifications and desires, reflecting the artistry and personal expression of both our team and our clients.

We are currently seeking a **Showroom Associate** for our South Surrey Showroom. If you are passionate about furniture, design and customer service and thrive in a dynamic environment, we encourage you to explore the responsibilities and qualifications below.

**Duties & Responsibilities**:
**Customer Engagement & Sales**:

- Greet customers warmly and ensure a positive and productive showroom experience.
- Understand and maintain strong knowledge of all products, custom options, fabrics, finishes, and pricing to effectively assist our Designer Trade Account and Retail Dealer customers.
- Provide detailed information about merchandise, explaining features, options, and benefits to help customers make informed purchasing decisions.
- Identify customer needs and offer tailored solutions to enhance their home furnishing ideas.
- Develop and maintain strong customer relationships, instilling confidence through excellent service and product knowledge.
- Drive sales by cross-selling products and understanding the showroom layout.
- Consistently meet or exceed monthly and annual sales goals.
- Follow customer orders from selection, ordering and production, through to delivery and after sales follow up.

**Showroom**:

- Maintain the visual appeal of the showroom, ensuring all fixtures, fittings, and stock are kept to a high standard of cleanliness and organization.
- Utilize the point-of-sale system to efficiently process orders and keep clients informed about the status of their purchases.
- Assist with the selection, purchasing and monitoring of stock fabrics and other inventory items.

**Team Collaboration**:

- Work closely with your peers within the showroom, and all departments to ensure a seamless and supportive workplace and excellent customer experience.
- Participate in other administrative tasks as needed to support showroom operations.

**Additional Responsibilities**:

- Take on other tasks as needed to support the overall success of the showroom.

**Qualifications**:

- 1-2 years of experience in retail sales and customer service, preferably in furniture.
- Ability to articulate knowledge of current trends in home furnishings and design.
- Strong attention to detail and a highly motivated self-starter.
- Exceptional communication skills, both verbal and written, with the ability to convey information clearly and concisely. (Understanding Punjabi is an asset.)
- Team-oriented, with a cooperative spirit that fosters trust and collaboration among peers.
- Willingness to learn and assist with various administrative tasks.
- Proficiency in Windows and Microsoft 365.
- An interest and flare for design is an asset.

**What We Offer**:

- Competitive base salary plus commission, based on experience and skill set.
- A supportive and energetic work environment.
- Opportunities for professional growth within the company.

If you are a professional, energetic, and driven individual with a passion for furniture and sales, we would love to have you as part of our team at Van Gogh Designs.

Pay: $23.00-$35.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Shift:

- 8 hour shift
- Day shift

Work days:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Langley, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- sales: 1 year (required)
- Customer service: 1 year (required)

**Location**:

- Langley, BC (required)

Work Location: In person