Genesys Project Manager

4 weeks ago


Regina, Canada Iron Service Global Inc Full time

**Job Title: Genesis Senior Project Manager**

**Location: Regina Canada (Onsite)**

**Certifications & Education Requirements**:

- Project Management Institute-Project Management Professional (PMI-PMP) Certification is required
- Certified in People Change Management (e.g. Prosci) is desired

Education and training are normally gained through post-secondary education at the University or Technical Institute level in one of the following:

- Computer Science
- Business Administration
- Engineering
- Any additional applicable certification(s) not listed above but are significant to the Senior Project Manager role (eg: Agile, Scrum, Kanban)

**Skills & Experience**:

- Minimum five (5) years of experience managing projects focused on Genesys call center software (eg: voice, chat channels, implementation of bots)
- Industry experience in Call Center technology (IVR and CRM - Customer Relationship Management)
- Strong technical experience in one or more: software development; hardware; operating systems; networking knowledge

**Responsibilities**:

- Accountable for all aspects of the project (or phase) over the entire project life.
- Responsible for project deliverables. In doing so the Consultant will be responsible for managing the schedule, budget, scope, issues, risks, and communications.
- Act as the single point of contact and escalation for the project.
- Demonstrate strong leadership qualities in the organization, planning, facilitation, risk analysis, controlling, negotiation, and communication (verbal and written).Core competencies such as initiative, relationship building, influencing others, problem-solving, and decision-making.

Manage the overall project including:

- Facilitating the development of a Business Case using Client templates and processes.
- Facilitating the development of a Project Plan using Client templates and processes.
- Establishing the project schedule, monitoring schedule performance, and reporting on progress.
- Monitoring spending and ensuring adherence to budget.
- Responsible for project cost reporting.
- Project communication including communicating status to executives and sponsors.

**Job Types**: Full-time, Permanent

**Salary**: $100,000.00-$120,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Regina, SK: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Project management: 5 years (required)
- Call center: 5 years (required)

Licence/Certification:

- PMP (required)

Work Location: One location


  • Project Manager

    4 weeks ago


    Regina, Canada Visionpool Business Services Full time

    Visionpool Business Services is hiring a Project Manager who will: - Accountable for all aspects of the project (or phase) over the entire project life. - Responsible for project deliverables. In doing so the Consultant will be responsible for managing the schedule, budget, scope, issues, risks, and communications. - Act as the single point of contact and...

  • Project Manager

    1 month ago


    Regina, Canada Colliers Project Leaders Full time

    Overview: At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it. Our commitment to realizing our clients' vision inspires us to look beyond the immediate - to the ...

  • Project Manager

    1 month ago


    Regina, Canada Peter Lucas Project Management Inc. Full time

    Peter Lucas Project Management is a group of energetic and curious problem-solvers; we are currently looking for an intermediate Project Manager to join our team. At Peter Lucas, we provide the variety of work, professional challenges, and incredible learning opportunities that come with contract-type work but in an environment where staff have targeted...

  • Project Coordinator

    2 days ago


    Regina, Canada Peter Lucas Project Management Inc. Full time

    Are you a proactive and detail-oriented individual with experience in heavy earth works projects and looking for a challenging role as a Project Coordinator? Peter Lucas Project Management is seeking a dedicated team member to join us in our pursuit of excellence. As a group of energetic problem-solvers, we offer diverse projects, professional growth...

  • Project Coordinator

    1 month ago


    Regina, Canada Peter Lucas Project Management Inc. Full time

    Peter Lucas Project Management is a group of energetic and curious problem-solvers; we are currently looking for a Project Coordinator to join our team. At Peter Lucas, we provide the variety of work, professional challenges, and incredible learning opportunities that come with contract-type work but in an environment where staff have targeted professional...

  • Project Manager

    1 month ago


    Regina, Canada Visionpool Business Services Full time

    Visionpool Business Services is hiring a HYBRID Project Manger. **Key Responsibilities**: - Works closely with the core project team members, which includes a representative from the business unit, IT, and OCM, to collaborate and ensure alignment in project goals and successful delivery of the project. - Assigns clear roles and responsibilities and...

  • Project Manager

    3 weeks ago


    Regina, Canada GTT, LLC Full time

    Project ManagerOverview: Our client is a provincial crown corporation responsible for delivering utility services to the majority of businesses and residences. Our client is in need of several experienced Project Managers to join their existing Project Delivery Office to help ensure the timely and on-budget delivery of major Capital Projects associated...

  • Project Manager

    1 month ago


    Regina, Canada Vantix Systems Inc Full time

    **Description** Our Client is seeking a Project Manager with experience in a PMO environment. The Project Manager will be expected to work with all stakeholders to deliver the project and deliverables. The Project Manager will be required to have exceptional relationship-building, communication and facilitation skills with previous experience demonstrating...

  • IT Project Manager

    1 month ago


    Regina, Canada Iron Service Global Inc Full time

    The Project Manager provides leadership, direction, and project management expertise to enable the successful implementation of major project initiatives from strategic planning through to implementation. They also provide oversight and guidance to internal employees, contractors, and/or stakeholders in delivering their projects and/or program. Experience in...

  • Project Manager

    1 month ago


    Regina, Canada Visionpool Business Services Full time

    **Project Manager (Regina)** Visionpool Business Services is seeking an experienced Project Manager. **This role is based in Regina, Saskatchewan** **Required Experience** - Minimum 5 years project management experience - PMP Certification - Solid knowledge of both Agile and traditional project management principles and practices. - Experience managing...

  • IT Project Manager

    4 weeks ago


    Regina, Canada Emonics Full time

    **Title: IT Project Manager** **Duration: 12 months (potential for extension)** **Department: Infrastructure and Operations** The Project Manager provides leadership, direction, and project management expertise to enable the successful implementation of major project initiatives from strategic planning through to implementation. They also provide oversight...

  • Project Manager

    1 month ago


    Regina, Canada vTech Solution Full time

    Hi, This is Anjali from vTech Solution, Inc. Hope you are doing well. Wish to check if you would like to consider below job: If yes, kindly send me a copy of your resume in word format and work authorization status details. Hope you are doing well. Wish to check if you would like to consider below job: If yes, kindly send me a copy of your resume in word...

  • Project Manager

    1 month ago


    Regina, Canada Visionpool Business Services Full time

    Visionpool Business Services is hiring a Project Manager who will: - Track and manage vendor delivery in accordance with Facilities objectives. - Work as part of a high performing, diverse, inclusive, and supportive Facilities Management team to lead the division’s project activities (from a Project Management perspective) - Effectively manage projects...

  • Project Manager

    7 days ago


    Regina, Canada Abacus Service Corporation Full time

    Job Title Project Manager Client Company/Dept. Name SaskBuilds and Procurement Address Government of Saskatchewan City Name Regina State Name Canada. Zip Code If others (Address) Bill Rate ...

  • IT Project Manager

    4 weeks ago


    Regina, Canada Emonics Full time

    **Title: IT Project Manager** Key Roles and Responsibilities of a Project Manager Manages a portfolio of initiatives that span one or multiple areas of D&IS. Contributes information and recommendations to project plans; works with stakeholders to develop project approaches/strategies to deliver projects and business value. Oversees the day-to-day project...

  • Project Manager

    4 weeks ago


    Regina, Canada Vantix Systems Inc Full time

    **Description** Our Client is seeking an established senior level project manager (PM) resource to assume the leadership of a portfolio of projects for a one-year term with potential for extension within a Digital, Technology & Security (DT&S) group. The PM resource is expected to use their experience and expertise to successfully lead and deliver projects...

  • Project Manager

    4 weeks ago


    Regina, Canada Visionpool Business Services Full time

    Visionpool Business Services is hiring a REMOTE Project Manager who will: - Gather and develop project team members including definition of roles with assistance from Business Administration project team members - Plan and conduct kick-off meetings - Plan, facilitate and document all project meetings and conference calls - Obtain sign off of all...

  • Project Manager

    1 week ago


    Regina, Canada First Nations University of Canada Full time

    **Project Manager** **Office of the President** **Saskatoon, Regina Campus** - First Nations University of Canada provides an opportunity for students of all nations to learn in an environment of First Nations cultures and values. The University continues to uphold its mission of enhancing the quality of life, and to preserve, protect and interpret the...

  • Project Manager

    2 weeks ago


    Regina, Canada Visionpool Business Services Full time

    Visionpool Business Services is hiring a HYBRID Project Manager who will: - Develop and oversee the execution of project management plans including budget and risk - Direct projects by monitoring progress, identifying variances and creating corrective actions - Lead teams through projects by delegating, coaching, motivating and handling conflict - Bring...

  • Project Manager

    1 month ago


    Regina, Canada Visionpool Business Services Full time

    Visionpool Business Services is hiring a HYBRID Project Manager who will: - Develop and oversee the execution of project management plans including budget and risk - Direct projects by monitoring progress, identifying variances and creating corrective actions - Lead teams through projects by delegating, coaching, motivating and handling conflict - Bring...