Resident Manager

3 weeks ago


Brantford, Canada Victoria Park Community Homes Full time

**About VPCH**

Incorporated in 1974, Victoria Park Community Homes is one of the oldest and largest private non-profit housing corporations in the Province of Ontario. Our portfolio that we own and manage has grown to over 3,122 apartments, townhouses, and single-family homes located across Southern Ontario.

We pride ourselves on providing outstanding service to our residents, prospective residents, service delivery partners and other stakeholders.

**Join our Team**

Victoria Park Community Homes is built on a strong foundation of teamwork, collaboration and entrepreneurship. It is this foundation that attracts and retains our passionate, dedicated workforce and fuels our competitive spirit and desire to be the affordable housing provider and manager of choice in the communities that we serve.

We have an immediate opening for a permanent

**RESIDENT MANAGER COUPLE (2-Person Team)**

401 Dunsdon St., and 454 Grey St., Brantford, ON. (145 Townhouse Units)
- **The superintendent (team) must live on-site in a unit provided by Victoria Park and **_
- **have daily access to a reliable vehicle. **_

**Position Summary**:
Reporting to the Property Manager, this position is responsible for the day to day on-site management and upkeep of the rental property including most aspects of maintenance and resident relations.

**Starting Salary**:$37,007 salary + taxable rent and utilities valued at $3,885 per year for a 3-bedroom unit, for a total compensation of $40,892.

**What’s in it for you?**

At Victoria Park Community Homes, we value you, your contributions, and your commitment. We maintain a positive and professional work environment, where every team member feels valued and a part of the VPCH family. As part of our competitive salary and compensation package, we offer a full range of benefits, including:

- Three (3) bedroom unit + utilities (taxable benefit)
- Competitive salary and benefits package (incl. extended health, dental, vision, EAP)
- Opportunities for Career Growth and Advancement
- Corporate Pension Program with up to 6% employer contribution
- Paid Vacation and Sick/Personal time

And more

**What will you be doing?**
- Respond to all resident maintenance requests, and respond accordingly.
- Responsible for timely rent collection, deposits, and reporting.
- Ensure accuracy and timely processing of purchase and work orders.
- Conduct daily site inspections, identify deficiencies, and implement corrective action as required.
- Schedule, assign and conduct preventative and ongoing maintenance, as required.
- Show vacant units to prospective tenants.
- Clean, inspect and maintain vacant units and prepare for new residents to move in.
- Conduct the Annual Inspection of all units, and report back to Property Manager.
- Distribution of written notices to tenants.
- Respond to any resident concerns within a timely manner, in accordance with our client services standards.
- Maintain the grounds, monitor parking, and remove ice and snow, when required.
- Perform other related duties as assigned and outlined in the job summary.

**What will you need?**
- Grade 12 Secondary School Education or equivalent.
- Preference will be given to the applicant with prior experience as a Resident Manager.
- Knowledge of the Residential Tenancies Act.
- Must possess excellent communication skills to effectively deal with residents, contractors, staff and others.
- Reliable, has a positive, customer-service oriented attitude.
- Ability to use computerized systems.
- Must have own tools and be able to perform minor maintenance repairs as required.
- Must have proven experience in all facets of cleaning and minor maintenance.
- Must be committed to the provision of non-profit housing.

**Special Requirements and Working Conditions**
- The position is based at **411 Dunsdon St., Brantford, ON.**:

- Must live on-site in the unit provided by Victoria Park (taxable benefit)
- Required to regularly wear personal protective equipment
- Frequent exposure to the elements
- Hours of work are as required by the day to day management of the property and company - there may be hours required outside of regular business hours.
- Must be bondable and prepared to execute the Bondability Affidavit
- A “Police Record Check for Working with the Vulnerable Sector” (at the applicant’s expense) will be required.
- This position is open only to those legally entitled to work for any employer in Canada

To apply, please _submit your resume and cover letter by _**Friday, February 9th, 2024, at 4pm**_ **.**
- Victoria Park Community Homes is an Equal Opportunity Employer; we do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.' _
- Victoria Park Community Homes will accommodate



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