![Westcan Advanced Communications Solutions](https://media.trabajo.org/img/noimg.jpg)
Scheduler
2 weeks ago
Helix-ACI Group of Companies is a wireless communications company that first started in 1977. Helix-ACI operates under two brands. **Allcan Distributors**: services all of Canada as a distributor of wireless communications products and components. **Westcan Advanced Communications Solutions**: provides engineered solutions, project management, maintenance, and service of the most advance industrial wireless projects in Western Canada.
**Key Responsibilities**:
- Daily scheduling of requests from both external and internal clients.
- Responsible for obtaining and confirming Relating - Scope of work, Safety Requirements, Site Access, and Verify billing information.
- Create and maintain all Project scheduling, and work with other provincial departments.
- Work alongside various departments to coordinate scheduling requests
- Records communication with internal and external customers via ticketing system
- Adjust schedule to meet changing needs and requirements.
- Assist Operation Service Team with administrative tasks and maintain internal billing as needed.
- Able to work with a ticketing system, dispatch software, and ERP software.
**Required Experience and Education**:
- 1-2 years of scheduling experience.
- 1 Year Customer Service Experience
- Advanced skill in Microsoft Office (Word, Excel, Teams, and Outlook).
- 1-2 of Dispatching would be an asset.
**Required Skills**:
- Excellent verbal and written communication skills and effective interpersonal skills.
- Strong problem-solving skills.
- Ability to negotiate and closing skills.
- Self-motivated
- Attention to detail is critical.
- Reliable and dependable
**What do we have to offer?**
- Compensation will be between $45,000 - $50,000 based on a combination of experience and education.
- Participation in the Family Extended Health Benefits program cost to be shared between employer and employee.
- Participation in the RRPS matching program.
- 3 Weeks paid vacation.
- Monday to Friday 8:00 am - 4:30pm.
- Continued training and development opportunities are encouraged and supported.
**Job Types**: Full-time, Permanent
Pay: $45,000.00-$50,000.00 per year
**Benefits**:
- Company car
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
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