Content Stategist

Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.

Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Ready to make your mark?

**About the role**

We are looking for a Content Strategist for our growing team

Reporting to the Content Studio Manager, you will join a growing Communications team working alongside copywriters that delivers the best user experience for our portfolio of brands. Your strategic mindset will be crucial in identifying opportunities to enhance Intact brand awareness, boost conversion rates, and improve organic visibility across communication channels, starting from digital products.

**What you'll do here**:

- Map out existing communication journeys of our digital products.
- Define strategy and execute a plan for digital transactions communications.
- Identify opportunity areas, make recommendations for improvements and evaluate the feasibility of these.
- Collaborate cross-functionally with Product, Data, and Marketing teams to enhance the communication channels from digital products.
- Edit and format digital copy for mobile and web digital products.
- Communicate quarterly to stakeholders the objectives of content and communication initiatives.

**What you bring to the table**:

- University degree in communications, linguistics, marketing or a related field.
- A minimum of 5 years experience with a proven content strategy, journalism, copywriting, and/or marketing background.
- Experience working in a digital products ecosystem, managing content across diverse products and brands with effective strategies.
- Knowledge of how to use analytics and data to inform content creation.
- Flawless editing and proofing skills.
- Experience in managing at least one team member.
- Excellent organisational skills.
- Collaborates well with other departments to create the very best work.
- Fluency in English and French with impeccable verbal and written communication skills_. N_eed to interact on a regular basis with colleagues across Canada_
- Insurance or financial experience is an asset but not required.

**You are**:

- Creative, analytical, curious and can multitask.
- A team player that can share and receive constructive feedback.
- Effective at presenting and explaining ideas to various team members.
- Passionate about working within a design team.
- An organized, proactive, fun and positive approach to your work.

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.